About Titan Travel

THE GREAT INDIAN RAIL JOURNEY!!!! (Dreadful) Avoid Titan and Saga at all costs. False descriptions of the tour and dreadful administration Returned to the UK last evening with a great sigh of relief after the worst holiday ever. 1. No block booking of airplane seats by Titan. (Husband and I sat apart on the long, overnight flight) 2. Unable to pre-book seats as Titan reference numbers did not coincide with anything. 3. Husband and I not sat together on any of the train journeys! In fact, on one occasion I was sat, alone on a sleeper carriage, a couple of carriages away from the rest of the group who were scattered over two or three carriages. Terrifying as a female to be sat alone in the midst of noisy locals!!!!! (Eventually the guide, Rahi, did come to rescue me and found a seat near the main group) 4. The guide, Rahi, would usually get off the coach and begin walking off without waiting for all the group to disembark the coach. (Spot the guide in the crowd!) 5. The guide, Rahi, refused to use any identifying prop such as a flag, hat, jacket or umbrella. Frightening to be in the manic crowds of Delhi and other crowded places to be unable to see the guide. 6. NO AUDIO HEADSET system on any excursion 7. The guide, Rahi, didn’t face the whole group, but stood sideways on and was unable to be heard by the majority. 8. OUTRAGEOUS behaviour by the guide when he enquired as to the whereabouts of my husband, whom I explained was in bed with an upset stomach and was feeling unwell. Rahi DID A REVERSE AIR PUNCH😳😳. This was in response to an earlier conversation when my husband had complained about our separate seating arrangements. TOTALLY UNPROFESSIONAL 9. When we arrived at Heathrow to find our aircraft seats were not allocated, we were advised to speak to our guide on arrival at Delhi. Rahi merely shrugged his shoulders and said he couldn’t do anything. 10. Tour pace incorrect - gruelling pace and only half a day relaxation due to the guide, Rahi, throwing in visits to shops and factories fie him to earn his commission as I head him tell another!!!!!!! 11. When off loaded the return flight due to illness, we were unable to get in contact with Titan/Saga. Left in Delhi without an hotel or flight!!! Found accommodation but didn’t remove shoes or clothes due to the poor standard. Final summary: Poor, disappointing, inefficient, incompetent, misleading, misrepresentations, are just a few words to describe.

Recently returned from the great Indian rail journey.My wife and I could hardly believe the value for money.From pick ups from Durham to Heathrow and back,to the number of coach and train journeys , quality hotels, great choice of food throughout and our first night in Heathrow Hilton. What really made our trip a success was our guide, Prashant,who managed a party of twenty four very varied, sometimes a little unpredictable travellers with ease.Nothing was too much trouble for him and as a group we gelled and warmed to Prashant as he kept us safe, well informed and a little entertained by his mix of authority and humanity.Where do I begin with the tour itself ? India,a country of extremes.Poverty,wealth,order,chaos.Sometimes bleak,often breathtakingly beautiful.The people,the cities,art, architecture,flaura and fauna.Delhi,Jaipur, Amritsar,Agra, Ranthambore, Chandigarh and the icing on the cake that is Shimla. An absolute masterclass of man versus nature,the railway and buildings are an unbelievable feat,but wait until you see the dual carriageway being built on the mountainside.🤯I could go on for a very long time but I'll just post some photos.Thanks to Titan,thanks to the excellent Prashant and and a massive thanks to the other twenty two travellers who helped shape our holiday of a lifetime.🏁💜

I have booked the Icelandic Adventure holiday with Titan Travel, the Booking Staff was pleasant throughout. What I love about Titan Travel, transfer from your home to the airport and vice versa is included in the holiday.

Danube cruise was great value. Well organised. Clear instructions from Titan prior to travel. Door to door service great.

Exceptional trip and service by Titan

Just returned from a fabulous tour of California & the golden west. It’s a full on tour with early starts but you see so much varied landscape from the ocean to the desert to Yosemite. My 2nd tour with Titan & my first solo tour. Thoroughly enjoyed it & met some great people. Grand Canyon was amazing would definitely recommend

Not merely a holiday, rather a memorable experience

I have used other travel operators; this was the 1st time of touring with Titan----Israel, The Holy Land, from being collected from home and returned at the end of the holiday this was an unforgettable experience; the Tour Manager, a PhD Archaeology made the whole tour so interesting, he enlightened us throughout each day from an historical, archeological and Biblical viewpoint, bringing each site we visited come to life, and went over and above his remit escorting us for evening trips around the local area; thanks also to our very patient driver who coped with the very busy traffic; our hotels were good, professional and pleasant staff and really good food; I would recommend Titan to anyone looking for a fascinating tour with excellent efficient service thank you Titan nor just for a holiday for a memorable experience

We had a 2 weeks fantastic holiday arranged by Titan to Vietnam and Cambodia. Excellent,well organised Throughly enjoyed. Very good service by Vietnam Airlines, if you could afford book it in premium economy. We had a door to door service , picked up to airport from home and then dropped at home from airport, very convinient. Particular credit goes to our guide THI who is a caring, knolegeable, friendly down to earth man who made our trip a memorable one. I will not hesitate to book another holiday through Titan, their staff are friendly and helpful

Luxury VIP door to door travel! I don't think so....Titan sent a Toyota Prius uber to Stanstead for a return journey to Newport, S Wales. 4 adults plus luggage! the experience was anything but luxurious. Contacted Titan on the return journey and since return. They simply didn't seem interested and offered us a £300 travel discount off a future trip! After a lot of emails they converted it to a £300 cash refund. Give it a lot of thought before booking !

We had a fantastic holiday in Mississippi. Right from our chauffeur driven car picking us up to the return journey, we had a great time. The first hotel The Gaylord was amazing,absolutely huge,first class. The second The Double tree in Memphis unfortunately wasn't, the hotel was tired and very basic, the only plus was where it is situated in the centre of town, we were only there two nights so it wasn't to bad. The American Queen Steam Boat was first class all the way, thoroughly enjoyed the seven nights sailing down the Mississippi. The last hotel the Sheraton New Orleans was very comfortable too. Our guide throughout our time away was Laura Tuttle. she was amazing, very knowledgeable, and helpful. We also had a coach driver Guil, who went over and beyond to give you the best time. Other coach guides included Jim,who was so funny, and also very knowledgeably. Very entertaining throughout. The entire itinerary itinerary was very well thought out, included a huge variety of visits to different Interesting locations. Highly recommend using Titan for all your holiday destinations.

Wonderful travel company I booked my first tour to lndia and was wonderfully taken care of Highly recommended, especially tour guide Janice

Perfect Italian Holiday…

Just returned from a lovely week in Sorrento at the Grand Hotel Hermitage, we had an excellent guide Peter Macchristopher. we loved the hotel the staff were very nice especially in the dining rooms, the food was good and the room we had was really nice with a wonderful view. Altogether very good value holiday.we felt the trip to Pompei was very good also boat trip to Amalfi. I would recommend a walk to the village of St Agatha and a three hour ride on the Little Blue Train. Great fun.this can be booked at reception.

Made a call about an upcoming trip regarding currency trying to get best advice, dont think the guy really understood, i had to lead him from info i had but got there in the end. Felt he could have been a bit more forthcoming than beating about. Shame as we had a previous good rep. Still looking forward to the trip though.

Booked holiday to Austria late May. Great speech by tour manager about how good the salads are at the hotel. Funny 8 day tour no salad served.First night weak tasteless chicken soup. Normal tour 25 Saga had added their group to ours so now restaurant which normally sat 25 had 44. Problems for people with mobility issues. Hotel not geared up for people with mobility issues. After complaints food improved slightly. Holiday only saved by tour manager and drivers professional attitude to group For a holiday that cost over £3000 I would NEVER book a holiday with Titan/Saga again.

I will try to be as fair as possible with my comments, firstly l must say my wife and I enjoyed a very well organised holiday in Japan. The Rep and the local guides were excellent very refreshing after our experience with Titan office staff. Now to the crux of the matter, Titan Office Staff. At the best they are badly trained and totally incompetent at the worst badly mismanaged and chaotic. Our inaction with Titan started 7months before we departed on our £10,000 + holiday to Japan when we booked our holiday. From the start the Titan operatives seemed very confused, thus lot’s of phone calls ensued be prepared for long waits and a different person to eventually answer the phone. Take everything you are told by with a large pinch of salt and double checking everything, even if they promise to call you back at a given time (Alex Gravstock) they won’t. We were miss sold an extra being told if we wished to travel on that date we would have to pay for a hotel upgrade! From the very start we were told that our flight JAL 42 was leaving from Terminal 5, so l booked a night at the Sofitel terminal 5 (£200) without breakfast.On the morning of the flight we made the 200yd walk to Terminal 5,on arrival we tried to check in using the check in machine no luck. Then tried a manned check no luck, by this time we were just over an hour from our flight time. Contacted Titan who asked why were we at Terminal 5 informed us we should be at terminal 3 so then the race was on to get to Terminal 3. I am 67years of age,in the process of dashing to get the underground l ruptured my MCL knee ligament very painful!. We did make our flight but on arriving in Tokyo spend time and money to get to a clinic. Then hobbled around Japan on a diet of painkillers. On our return we complained to Titan they did refund us for the miss selling but denied any responsibility as to my knee injury.l argued that I was doing something l shouldn’t have had to do in a place l wouldn’t have been if it had not been for there total incompetence! My advice if you are travelling with Titan would be to check every single detail twice if not thrice.Not the service l would have expected for a holiday of this cost.

Good all round experience with Titan

I recently took my granddaughter to Germany to see the Passion Play. Titan looked after us well from picking us up from home to returning us at the end of the holiday. The Tour Manager was excellent, very knowledgeable and always on hand should we need him. Hotels and food were also good. I would certainly use Titan again.

We booked the Southern Sights USA trip nearly a year in advance to celebrate my wife's big birthday. We paid the final balance when due but Titan then cancelled the tour only two months ahead of the due date due to insufficient take up. They offered a £250 discount on another 2024 trip which didn't work for us. If you want a guaranteed holiday don't book with this company.

My husband and I recently returned from Titan Travel's Majesty of the Danube River Cruise. This was our first river cruise and we were very impressed. The facilities on the ship were great and with only 92 cabins it was easy to get to know other passengers and staff. The food was excellent and plentiful and the inclusive drinks during lunch and dinner flowed freely, served by the friendly, efficient waiting staff. We booked a superior cabin with a Juliet balcony which was clean and spacious with ample storage space. Both the included and additional trips were well organised with good local guides. We would have preferred a little more time in some ports but such is the nature of this type of trip - just a taster of what is on offer. When our flight home (on Monday 28/8/23) was prevented by the major UK air traffic control problem and we had no idea how we would get home or what would happen to us in the mean time, Titan were quickly on the case and found all passengers overnight hotel accommodation, took us to and from it, and liaised with the airline regarding our replacement flight - it would have been far more difficult for us without this. Thank you Titan and especially Cruise Director Colin Thompson and his assistant Paula who worked into the early hours of the morning sorting things out. We would certainly recommend this Titan Travel river cruise and look forward to travelling with Titan again.

Had a fantastic holiday in Oxford

Had a fantastic holiday in Oxford. From the moment we arrived until the moment we left, the staff could not do enough for us. The food was excellent, plenty of choices and the accommodation was outstanding. The trips arranged were excellent, had plenty of time to look around at your own leisure. I hope Titan will be doing more UK trips like this in the near future as we're itching to go again to different places.

Excellent always get first class service. Holidays are well planned and run. All staff from Transport to Tour Managers are very good