Danube Christmas Markets
Danube Christmas Markets
Danube Christmas Markets
5 Days Starting and ending in Passau
Visiting: Passau, Hoorn, Bratislava, Linz
Tour operator:
Ship Name:
A-ROSA DONNAShip Capacity:
206
Tour operated in:
English , GermanTrip Styles:
Tour Overview
A trilogy of cult films about “Sissi”, Empress Elisabeth of Austria, is always shown on German TV at Christmas. But this year, you can go one better: by visiting the Sisi Museum yourself. The Danube will take you there in festive style – with castles and abbeys lining the way as you pass through the most beautiful landscape imaginable. Vienna was made to fill you with Christmas cheer. Christmas lights shine out from the high windows of magnificent historical buildings. Meanwhile Baroque churches and opulent squares with sparkling Christmas markets and ice-skating rinks look like something out of a fairy tale. The Christkindl market in Linz also entices you in with the aroma of sweet treats, festive music and a sightseeing train that whisks you off to the peaceful, wintry Postlingberg Schlossl restaurant.
River Cruises during Advent and Holidays
Experience the most beautiful Christmas markets and enjoy Christmas to the fullest.
As the year comes to an end and Christmas is fast approaching, we´re sure you are looking forward to a well-deserved break. Spend the most festive time of the year on board A-ROSA — and treat yourself and your loved ones to a holiday cruise with our all-round carefree rate “Premium All-Inclusive“.
Visit the most beautiful Christmas markets along the rivers during Advent or book an unforgettable holiday cruise to celebrate Christmas.
We offer fantastic Christmas cruises on the Danube and Rhine. And, best of all, we´ll take care of everything — all you have to think about is nothing but relaxing!
Itinerary
Day 1 : Passau
Location: Passau
Passau is the departure point for your exciting Danube cruise. A university city, it combines old-town charm and ecclesiastical history with a young, modern vibe. As the ship departs, enjoy the thrill of heading off along the Danube for the first time – and look forward to your cruise, with its many experiences, picturesque natural scenery and magnificent towns and cities. Welcome aboard!
Passau is a German city located in the Southeast of Germany on the Austrian border. It is situated at the confluence of the rivers Danube, Inn and Ilz. The Three Rivers City, as it’s also known, is unique for its three contrasting currents of blue, green and black. Old Town of Passau is home to towering buildings of striking architecture: the majestic fortress Veste Oberhaus, the Pilgrimage Church Mariahilf and St Stephen's Cathedral. Many of Passau’s attractions can be found in this area, including the New Bishop’s Residence, the Gothic Town Hall, as well as many churches and museums. Visitors can stroll along the riverfront promenades and romantic lanes whilst enjoying the picturesque landscape. For modern art, The Museum of Modern Art and Glass Museum Passau are recommended as they offer something a bit different. Theatre and cabaret are a popular evening pastime, with performances at the former Prince Bishopric Theatre or some lively cabaret and Jazz at the Scharfrichterhaus. Visitors will also find many traditional local Bavarian and Austrian cafes and restaurants offering a cosy atmosphere with home cooked food from local produce.
Day 2 : Hoorn
Location: Hoorn
The Ijsselmeer is an inland lake that was created by diking the Wadden Sea and the Zuiderzee bay. This is where you’ll find the lovely little town of Hoorn – make sure you explore it during your cruise along the northern Rhine.
Day 3 : Bratislava
Location: Bratislava
Bratislava, home to approximately 450,000 inhabitants and located on the left bank of the Danube, is a young capital city – the youngest in Europe, in fact. Throughout the old town, you’ll see traces of the Austro-Hungarian Empire wherever you go. This leisurely city of baroque and rococo, palaces and palisades, and art and coffee houses is a perfect place to wander around, marvel at impressive sights, relax and unwind.
Bratislava is the capital city of Slovakia and is located along the Danube a river on the borders of Austria and Hungary. The city is surrounded by the Little Carpathians Mountains and vineyards as well as its iconic reconstructed Bratislava Castle overlooking Old Town. The castle offers a picturesque view of the city, the neighbouring countries and is home to the Museum of History. Bratislava offers a blend of historic and modern attractions including the Old Town Hall, now home to the Bratislava City Museum, the UFO Bridge, Martin’s Cathedral, Michael’s Gate and Blue Church St Elizabeth’s. Bratislava is home to one of the oldest city parks in Central Europe and is popular with walkers, runners and cyclists as is the city forest park and foothills of the Carpathian Mountains. The city is popular for its locally brewed beers and has many micro-breweries and underground beer cellars. The local cuisine of Bratislava is an eclectic influence of European cultures including Slovak, Hungarian, Austrian and German and serves as a reminder of the history of this cosmopolitan city. However, visitors will find an array of offerings to suit all tastes with lunch being the main meal of the day and roast goose with lokse considered a signature dish of the area.
Day 4 : Linz
Location: Linz
Your Danube cruise is the perfect opportunity to get to know the Austrian city of Linz. It offers an exciting mix of cultural attractions and true works of art. You’ll discover a modern, cosmopolitan city whose diversity, design and creativity really make it stand out. And no visit to Linz would be complete without a trip to a cafe to sample its specialities, such as the famous Linzer Torte.
Linz is a city in northern Austria located on both banks of the Danube River and is a short distance from Salzburg and Vienna. Linz has been awarded UNESCO City of Media Arts status and prides itself on offering a broad spectrum of events, activities and cultural institutions. Enjoy popular open air concert such as Klassik am Dom and extravagant street performances, which attract large crowds and popular international artists. Art galleries and centres are in abundance around the city as well as many museums housing international collections and depictions of the history and heritage of Linz. The architecture of the city also plays an important role in Linz’s cultural heritage with Main Square, Old Town and Mariendom Cathedral being some key attractions. Families will enjoy a trip to Postlingberg, located high up in the mountains and featuring a zoo, the Grottenbahn and spectacular views of the river and city below.
Day 5 : Passau
Location: Passau
Passau is the departure point for your exciting Danube cruise. A university city, it combines old-town charm and ecclesiastical history with a young, modern vibe. As the ship departs, enjoy the thrill of heading off along the Danube for the first time – and look forward to your cruise, with its many experiences, picturesque natural scenery and magnificent towns and cities. Welcome aboard!
Passau is a German city located in the Southeast of Germany on the Austrian border. It is situated at the confluence of the rivers Danube, Inn and Ilz. The Three Rivers City, as it’s also known, is unique for its three contrasting currents of blue, green and black. Old Town of Passau is home to towering buildings of striking architecture: the majestic fortress Veste Oberhaus, the Pilgrimage Church Mariahilf and St Stephen's Cathedral. Many of Passau’s attractions can be found in this area, including the New Bishop’s Residence, the Gothic Town Hall, as well as many churches and museums. Visitors can stroll along the riverfront promenades and romantic lanes whilst enjoying the picturesque landscape. For modern art, The Museum of Modern Art and Glass Museum Passau are recommended as they offer something a bit different. Theatre and cabaret are a popular evening pastime, with performances at the former Prince Bishopric Theatre or some lively cabaret and Jazz at the Scharfrichterhaus. Visitors will also find many traditional local Bavarian and Austrian cafes and restaurants offering a cosy atmosphere with home cooked food from local produce.
Ship Details
A-ROSA DONNA
Ship Overview
Whatever you’re looking for on vacation – you will find it on board the A-ROSA DONNA.
Enjoy your river cruise on the Danube, one of the longest rivers in Europe. It passes through a total of ten countries - more than any other river. On a Danube cruise you can experience different cities and landscapes, from large metropolises, such as Vienna or Budapest, to the natural highlights of the Danube. Each region has its own characteristic flair, which is not only evident in the ports and cities, but also in the surrounding landscape. For many years, A-ROSA DONNA has been frequented by guests from non-German speaking countries. Therefore, she is a popular ship for people who like to mix and mingle with travellers from all corners of the world.
Ship Details
Ship Name:
A-ROSA DONNA
Adults Only Areas:
kids allowed
Ship Children Facilities:
available
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Style:
premium
Ship Type:
river
Ship Currency:
EUR
Ship Language:
de+en
Ship Capacity:
206
Number of Decks:
4
Number of Cabins:
100
Number of Large Cabins:
1
Ship Launch Year:
2002
Ship Gross Tonnage:
3500
Ship Length (Meters):
124.5 M
Ship Width (Meters):
14.4 M
Ship Speed (Knots):
13 Kn
Deck Plans
Deck 1
2-Bed Outside Cabin A2-Bed Outside Cabin SStairs
Deck 2
2-Bed Outside Cabin CStairsEntrance
Deck 3
LoungeBarStage/Dance FloorRelaxation AreaMassage ShowersChanging RoomsFinnish SaunaOrganic Sauna Massage/BeautyGymToiletsLobbyReceptionShopCafe BarDay Lounge/Market RestaurantBuffet AreaRestaurant Outdoor AreaStairsEntrance2-Bed Outside Cabin B
Deck 4
WheelhouseStairsSwimming PoolAwningsLight DomeGangwayGiant Chess BoardShovelboardPutting GreenGrill StationShower
Cabins
As soon as you enter your stateroom, you will feel at home. You can look forward to plenty of space and many creature comforts. This is the perfect place to relax after an eventful day in port, to reflect on the many different impressions and experiences A-ROSA introduced you to that day. And to imagine the sights, sounds and cultures waiting for you tomorrow. A-ROSA knows just how important° it is to spend your most valuable vacation time in an atmosphere of casual sophistication and chic surroundings.
2-Bed Outside Cabin
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin (Grade S )
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin with Extra Bed (Grade A )
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin (Grade C )
Twin Beds Outside Cabin with Juliette Balcony all include private facilities with showers, European queen-sized bed, individual temperature control, generous storage space, complimentary use of robes, slippers and WiFi, bottled water, and hairdryers. 220 voltage is onboard and converters/adaptors are recommended.
2-Bed Outside Cabin with Extra Bed, A3 (Grade A3 )
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin, B (Grade B )
Spacious, comfortable outside cabin with panorama window. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin, C (Grade C )
Spacious, comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, fly screen, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin, S (Grade S )
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin with Extra Bed, A (Grade A )
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin (Grade B )
Spacious, comfortable outside cabin with panorama window. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, fly screen, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin, A (Grade A )
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin, A
Spacious, comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
Dining
There are sumptuous buffets with preparation stations for you to enjoy in the dining room or al fresco on the top deck. Casual and comfortable is your definition of a great dining experience. Or perhaps you enjoy a served dinner service with delectable cuisine, surrounded by fine linens, crystal and china in a semi-private environment. Whatever you decide, you can design the perfect setting for you.
The Market Restaurant
The Market Restaurant is the ship’s Dining Room (no table reservations needed). It has an open kitchen and Buffet station. The A-ROSA DONNA's dining room menu features low-calorie, itinerary-based (regional) specialties and traditional Mediterranean dishes. Food on board is prepared with fresh locally sourced ingredients and products.Dining is a truly un-regimented affair – unlike other river vessels, the dining room opens its welcoming arms when you are ready, rather than at a specified time. A lavish buffet with a la minute cookery stations entices you with fresh ingredients and plenty of choice. In addition, a speciality waiter service restaurant offers an alternative option, with a new menu every night and the opportunity to dine here up to three times during the week. Weather permitting, you can choose to dine al fresco around pool as you watch the beautiful scenery pass by.On some evenings, served onboard will be a themed 3-course-dinner in a reserved part of the restaurant. A-ROSA advises guests to sign up for this evening at the reception or with the Maître as seats are limited. On these evenings, the buffet restaurant is also open as usual.The themed evenings are at an extra charge. (complimentary)
Entertainment
Time may fly during an exciting shuffleboard or giant chess game or even practice your putting game. What really matters is that you take all the time in the world to do whatever you want.
Sun Deck
Time on the sun deck can be measured in sunsets, laps in the pool, glasses of wine or the number of new friends you’ve made. But for most, time just stands still as you take in Europe’s fabled towns and picturesque countryside° from your chaise lounge.The motto topside on the sun deck is “anything is possible, but nothing is required… just enjoy.”
Enrichment
A-ROSA Bike Excursions
Experience our bike packages on the Danube, Rhine, Douro, Rhône and Seine specially created together with our partner terranova. Terranova offers high-quality bike tours for over 35 years. Explore the heart of Europe by bike during your river cruise.General services – valid on all riversall bike tours are guided by a tour guide who is familiar with the areathe bike tours are accompanied by a mini bus with bicycle trailer and the possibility to provide transportation for participantsterranova tour guide with lots of information about the country and its peopletechnical support during the tourrental bike: use of the terranova e-bike with saddlebag. You can also order a touring bike upon requestall transfers by bus or taxi according to the programmefull service during the day tours: drinking breaks, picnicsone exclusive multi-course dinner in the Winery on boarddetailed travel informationguided tours & entrances includedadditional services included according to the offer
Excursions
Some of our excursions will take you to the places where some of the greatest artists of the 19th and 20th centuries created their works. Not only art lovers, but also history buffs and fans of adventure stories will be in their element. Medieval castles, monasteries and villages are ready to tell their stories. Our expert guides know more than any guide book about the Eiffel Tower, Empress Elisabeth’s life, Cologne Cathedral and Rotterdam’s hyper-modern architecture. Do you fancy admiring the white horses of the Camargue from a jeep? Want to ride on a horse-drawn waggon through the Puszta? Travel to the Budapest Parliament by segway? The sights you’ll encounter on our routes are world-famous. By offering our guests special ways of discovering these sights, we open up completely new perspectives for you. A-ROSA excursions delight not only guests with a hunger for new experiences and a thirst for knowledge; gourmets will also have their fill of treats. Our tours for connoisseurs offer regional cuisine with local specialities and world-famous vineyards with fine wines. Because all senses matter when it comes to new perspectives.
Kids and Teens
A-ROSA Family Cruises
Traveling with children is an incredible opportunity to witness their growth and development. Each day brings new experiences, flavors, and adventures that they get to discover for the first time. And the best part? Everyone can embark on this adventure together - from the littlest toddler all the way up to the beloved grandparents! These are moments you'll cherish forever as unforgettable memories made in each other's company. So why not plan your next vacation with everyone onboard? You won't regret it!
On our A-ROSA family cruises we have very special offers for families. You can choose between cabins of all categories, optionally with an additional bed or a spacious family cabin. Our all-round carefree package “Premium All-Inclusive” will make your family holiday even more perfect. It includes a whole host of benefits and services, such as: high-quality buffets and live cooking, high-quality drinks throughout the day, 15 % discount on spa treatments, free Wi-Fi and much more.
A-ROSA have a very generous family programme where children up to 15 years old travel free of charge, and there is a kid's club during the school holidays.
Health & Fitness
The SPA-ROSA philosophy focuses on the flow of your energy. We invite you on a journey into your body and soul. In our SPA-ROSA, we embody sustainability, health and individuality. Experience treatments using local products and active ingredients from the German Wadden Sea tidelands and let all your senses be pampered.
Gymnasium
If walking the town wasn’t enough exercise, you can continue in the well-equipped gymnasium with modern cardio equipment. If desired, you can also work out with a personal trainer who can put together an individual training plan for you.
Heated Swimming Pool
The ship's top deck features a rectangular swimming pool, complete with a shower and a large sunbathing area with loungers.
SPA-ROSA
Experience beauty and anti-ageing treatments with facials, as well as comforting warmth in the sauna or sanarium, which let you bene?t from more vitality and radiance. When selecting products, we deliberately chose the German producer BABOR and the company La mer from Cuxhaven for you. Both stand for extraordinary results in the treatments, innovations, high skin compatibility and responsibility towards their personnel and the environment. Your SPA-ROSA feels a responsibility to give you the greatest possible recuperative effect during your cruise. We hope that, long after your holiday is over, you will often hear someone say, ‘You look so relaxed.’Active recreation is offered in the especially developed exercise programme. Deep relaxation and intense well-being can be found with these treatments unique to A-ROSA.
Sports & Games Area
Time may fly during an exciting shuffleboard or giant chess game or even practice your putting game. What really matters is that you take all the time in the world to do whatever you want.
Gratuities
Our crew is passionate about their jobs and aims to give every guest an unforgettable holiday experience. If you are satisfied, our crew is happy to accept a tip as recognition of their service. Most guests honour their efforts with €5 to €10 per guest and day. A tip box for the entire crew will be available at reception at the end of the cruise. Naturally, you are free to give employees individual tips at any time, or to settle tips using your onboard account.
Useful Information
Age Restriction
All guests under the age of 18 are to be in a cabin with an adult, and must remain supervised at all times, and their safety is the responsibility of the accompanying adult(s). Children 2 to 15 years old sail free when using the existing bedding in the cabin and are accompanied by at least 1 adult. If the accompanying adult is not a parent or legal guardian, written permission from the parent or legal guardian is required.Please be aware that cabins with French Balconies/Full Balconies° may be unsafe for small children if left unsupervised and are not recommended for children under the age of 7. By confirming the reservation with payment, the guest/travel agent acknowledges that they are aware and will comply with these terms and conditions.
Animals
It is forbidden to bring animals on board the ships.
A-ROSA is green
For over fifteen years, A-ROSA has been the market leader for premium holidays on the Danube, Douro, Rhine, Rhône and Seine. What is it that makes city breaks by ship so appealing? The opportunity for guests to discover different cities, towns and landscapes. For us it’s a privilege to be able to explore iconic destinations and lesser-known locales – and we love to share it with our guests. While we will always do all we can to give our guests a care free holiday, we will always care about the people and places our visits touch.Our cruises take us right into areas where people live, which is one of the reasons why inland navigation is subject to very strict regulations – particularly compared with navigation at sea – and rigorous inspections. As a recent study shows, all things considered, inland navigation is the most environmentally friendly mode of transport, surpassing even train travel. The factors taken into account for the study included impact on the climate, air pollution, accidents and noise pollution.At A-ROSA we’re aware that past and present environmental challenges require a long-term approach. That’s the only way we’ll be able to preserve both quality of life in urban areas and the natural environment for future generations. As a company we believe that this is our responsibility, and our actions in all areas of environmental protection put us at the very forefront of our industry.Lasting responsibility: As part of our sustainability strategy, we review and refine the actions listed here on an ongoing basis.
Childcare
On selected routes and for certain dates A-ROSA provides child care for a families. Please contact the A-ROSA Service Center if you would like to receive further information: +49 (0) 381-202 6020 / service@a-rosa.de
Dietary Requirements
Please contact your head chef at the start of your cruise regarding any dietary restrictions. If you have not yet notified us of your food allergies/intolerances, we kindly ask you to contact us.
Disabled Facilities
Please take notice and be aware that only A-ROSA ALVA and the new E-Motion ship A-ROSA SENA have elevators and that this should be taken into account when making your choice. If you have a disability and reasonable accommodation may enable you to use the services, please let them know° how you believe they can help. You must inform them in writing, at or immediately after making the reservation, but in any event as early as possible, of any mobility impairment or other condition, whether physical, emotional or mental, which may require accommodation or use of an assistive device during the travel.If the impairment or condition first arises after making the reservation, you must inform them in writing as early as possible. They may consider, and may confer with you, the cruise operator, airlines, hotels and other service providers regarding possible accommodations. A reasonable effort will be made to accommodate special needs, but A-ROSA advise they are not responsible for denial of service by carriers, hotels, or other independent suppliers.A participant, who, due to impairment, is not self-sufficient, may be required to travel with a companion who shall take responsibility for assistance needed during° the travel and in case of emergency. An individual with a disability that would result in a direct threat to the health° and safety of others or to that individual may be excluded, if it is determined there is a significant risk that cannot be eliminated or reduced to an acceptable level by reasonable accommodations, policies, practices, procedures assistive devices or services.If you fail to timely inform them of any impairment or condition, and it is determined based on information that you should have provided, that participation poses a safety risk to you or direct health or safety threat to others, you may be excluded from parts or all of the travel. A-ROSA advise they shall have no liability to you relating to any condition, treatment, failure to inform them of an impairment, or resulting exclusion.With regards to pregnancy: For the safety of parent and child, and depending on various circumstances, passengers who are at an advanced stage of pregnancy (after 6 months) may be subject to restrictions or exclusion° concerning their ability to travel and/or board a ship. Please inform them immediately, so they can assess your personal circumstances and possible accommodation.
Dress Code
Feel free to dress as you like, comfortably and casually, on board and during shore excursions. Please remember to wear warmer clothing on deck in the evening. Firm shoes are recommended for excursions on land. Smart-casual clothing is recommended when visiting the restaurant on board. We request, however, that you do not wear swimwear or sportswear, nor go barefoot, in the restaurants and bars. We recommend that men wear long trousers in the restaurant in the evening.
FullBoardPlus
A-ROSA offers two distinct tariff types: "A-ROSA Premium all-inclusive", for the discerning customer and "A-ROSA Basic", a no-frills option that covers the essentials.Refined breakfast, lunch and dinner buffets, along with an embarkation snack and afternoon coffee and cake. Many cruises also feature seasonal extras such as sandwiches or a midnight snack. Guests who have booked the A-ROSA Premium all inclusive rate have the following high-quality drinks included throughout the day: tea, coffee and coffee specialities, soft drinks, beer, as well as sparkling wine and a selection of wines, cocktails and long drinks. Certain specialities and beverages bear a surcharge; these include champagne.
Language on Board
The languages on board our A-ROSA DONNA are English and German. Documents are available in English and our international hosts are on hand to give assistance.
Laundry
You can have your laundry done on board. This will be charged to your onboard account. Suite guests may enjoy the laundry service free of charge.
Methods Of Payment
The onboard currency is Euro. During the trip, use your cabin card as your own credit card. At the end of the journey you can pay your final account in cash, with EC card or with the following credit cards: MasterCard, VISA, American Express. When paying by credit card or EC/Maestro card, you will need your PIN code. Please make sure that you have your personal PIN code with you. The booking of shore excursions will be billed to your cabin account.
Smoking Policy
Smoking is only permitted on the exterior decks. Please do not throw any cigarette butts overboard, instead use the receptacles provided. Smoking is strictly prohibited throughout the interior as well as in the cabins and suites and on the balconies. Please note that smoking is forbidden in the locks.
Special Dietary Requirements
We attach great importance to your physical well-being and want to meet your needs in the best way possible. Please contact the A-ROSA Service Center prior to your departure, at +49 (0) 381 - 202 6020 or via e-mail: service@a-rosa.de and give us details about your intolerances and dietary requirements. In addition, please contact the reception after your arrival to make an appointment with the chef in order to accommodate your individual needs. We can then assure that you are only offered food that you can enjoy carefree.
Telephone
Incoming calls will be put through to your cabin by reception. The normal roaming charges for outgoing or incoming calls from your cabin will be automatically charged to your onboard account. The ships in the A-ROSA fleet are equipped with an up-to-date GSM telephone system, with which you can dial any number, anywhere in the world. If you would like to make a long-distance call, please proceed as follows: dial the country code, then the local code, then the phone number. Between dialling and the first ring, there is a charge-free pause of up to 30 seconds’ duration, after which call charging starts automatically, even if the call is not answered. Information about the applicable charges can be obtained from reception and from page 11. GSM telephone: the respective call number of your ship is stated on your key card.
Wi-Fi
Guests can access the Internet using Wi-Fi on board the A-ROSA ships. Please take into account that some legs of the cruise may have weaker connections to the Internet. You can get more information on availability, terms of usage and charges at Reception. Use of Internet connections under the valid terms of usage is free of charge for guests with the “Premium all inclusive” rate.
Check out our Q&As
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CAN I BRING MY MOBILITY AID ON BOARD?
You may bring your mobility aid on board, please notifyus prior to your departure and send us all the information about the size and weight of the wheelchair or your mobility aid. Please wait for their approval. A rental of wheelchairs is not possible on board. elevators between the cabin decks are only available on board of A-ROSA ALVA and A-ROSA SENA.
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HOW LONG CAN I USE MY CABIN ON THE DAY OF DEPARTURE AND HOW LONG CAN I STAY ON BOARD?
Your cabin will be available on the day of departure until 09:00. You can stay on board until the transfer leaves; individually departing guests are asked to leave the ship no later than 09:30.
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I NEED TO BRING MY MEDICAL DEVICE ON BOARD. WHAT DO I HAVE TO CONSIDER WHEN CARRYING MEDICAL DEVICES?
Medical oxygen containers may not exceed a total amount of 60 litres and is permitted only after the containers are registered prior to the cruise. Please send us the technical sheet of the device or the oxygen cylinders in advance to service@a-rosa.de. Important: Please wait for our confirmation and the authorisation of the medical device. A rental of breathing apparatuses is not possible on board. Medical devices that do not meet the technical requirements or the safety regulations of the ship are not allowed on board.
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WHAT CAN I NOT BRING ON BOARD?
Travelers are not permitted to bring weapons and ammunition or explosive/flammable substances onto the river cruise ships. This includes flat irons, candles and heaters. Likewise, the transportation of medical devices, which do not meet the technical requirements and the carrying of drugs, is prohibited. If this provision is violated, passengers can be excluded from further transportation without any compensation.
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ARE CABINS WITH CONNECTING DOORS AVAILABLE?
Our Rhine ships (A-ROSA AQUA, A-ROSA SILVA, A-ROSA FLORA) and the A-ROSA VIVA offer two cabins with connecting doors on each deck, which are well suited for families with children. On A-ROSA SENA we will have 20 cabins with interconnecting doors on deck 3. We can also recommend our family cabins on board the A-ROSA FLORA, which accommodate up to 2 adults and 2 children. On A-ROSA SENA, the family cabins can be accommodated up to 2 adults and 3 children.
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HOW DO I SETTLE MY ON BOARD ACCOUNT?
The on-board currency is the euro. During the cruise, you will be given your own on-board credit card to use, which also serves as your key card for your cabin. At the end of the cruise, you can choose to pay your final account either in cash (Euro) or with the following credit cards: American Express, Mastercard or Visa. For technical reasons, it is unfortunately not possible to pay by Maestro/EC card, debit card or travellers‘ cheques.
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IS AN A-ROSA CRUISE SUITABLE FOR DIABETICS AND / OR TRAVELLERS WITH FOOD ALLERGIES?
We attach great importance to your physical well-being and want to meet your needs in the best way possible. Please contact the tour operator with whom you booked your A-ROSA cruise and inform them of your intolerance prior to your cruise. In addition, please contact the reception after your arrival to make an appointment with the chef in order to accommodate your individual needs. We can then assure that you are only offered food that you can enjoy carefree.
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DO I HAVE TO FOLLOW A SPECIAL DRESS CODE?
On board and during the shore excursions, you can wear what you like. The dress code is comfortable and casual. Please remember to bring warmer clothes for the evenings out on deck. For the shore excursions, we recommend you bring sturdy shoes. In the restaurants, swimwear or shorts are not appropriate for dinner.
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WHERE ARE THE OTHER GUESTS FROM?
A-ROSA has eight ships which are dedicated to the international market: A-ROSA DONNA, FLORA, SILVA, STELLA, VIVA, AQUA, ALVA and SENA. Here, guests are mostly from Germany, Great Britain, Italy, Spain, Israel and the United States. The on-board language on these ships is English and German.
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ARE THERE WHEELCHAIR ACCESSIBLE CABINS ON BOARD?
The A-ROSA ships do not have wheelchair-accessible cabins and there are no passenger lifts on board other than the A-ROSA ALVA. The A-ROSA ALVA has an elevator between deck 1 and deck 3 and the A-ROSA SENA between deck 1 and deck 4, but the sun deck can only be reached by stairs, which can result in restrictions.
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WHEN DOES CHECK-IN BEGIN?
Check-in time and accessing your cabin on embarkation day: For Danube cruises from Engelhartszell/Passau and cruises on the Rhine, Rhône and Seine at 14:00. For Danube cruises from Vienna at 15:00 at the berth no. 1 For Douro cruises at 15:00. A-ROSA suite guests have the opportunity to check in at any time after 12:00. Please be on board no later than one hour before the departure of the ship. Please also have your travel documents and vouchers ready for check-in. You will find your personal on board credit card in your cabin, which also functions as as the key card to your cabin.
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WHAT DOCUMENTS SHOULD I BRING ON MY CRUISE?
Please make sure to bring a identity document (identity card or passport), which are valid in the period during the trip. We recommend that you also carry a photocopy of your identity papers in your luggage. Citizens of other countries should contact their relevant consulates about any visas or other entry documents that may be required.
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ARE THE A-ROSA SHIPS EQUIPPED WITH A POOL?
A heated whirlpool can be found on the ships A-ROSA AQUA, and VIVA in the SPA outdoor area on deck 3. On board all other ships, a heated pool can be found on the sun deck. You can find bath towels in your cabin.
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HOW AND WHEN CAN I BOOK EXCURSIONS?
English excursions are only bookable on board. We arrange the excursions, but they are implemented by the local agencies, which are the excursion organisers, and thus also your contractual partners.
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Free Date Changes
A-ROSA River Cruises allows you to make 1 free date changes, as long as the change is made at least 30 days before the start of the tour.
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Transfer as credit to Future Tours
A-ROSA River Cruises allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform a-rosa river cruises, 30 days before departure.
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Low Deposit
A-ROSA River Cruises requires a minimum deposit of 25% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of a-rosa river cruises charges.
At 31 days before tour starts: Forfeit 35% of booking price.
At 30 days before tour starts: Forfeit 50% of booking price.
At 24 days before tour starts: Forfeit 60% of booking price.
At 17 days before tour starts: Forfeit 75% of booking price.
At 10 days before tour starts: Forfeit 85% of booking price.
At 3 days before tour starts: Forfeit 100% of booking price.
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