Rhine City Experiences
Rhine City Experiences
$858
Rhine City Experiences
6 Days Starting and ending in Cologne
Visiting: Cologne, Rotterdam, Amsterdam, Utrecht
Tour operator:
Ship Name:
A-ROSA SENAShip Capacity:
280
Age range:
1-99
Tour operated in:
English , GermanTrip Styles:
Tour Overview
Beurs voor Diamanthandel, the Belgian diamond bourse, has north-facing windows, because it’s important to keep sunlight to a minimum when evaluating the colour and purity of the stones. Antwerp is an old diamond-trading city, but it also has a more down-to-earth side. The city’s most famous chip shop is Frituur N°1 where Maria subjects the truly exquisite chips to a dual-fry process. Amsterdam’s treasures include its diverse range of museums, its glittering canals and, most importantly, its relaxed multicultural society, where every visitor immediately feels at home. Duisburg in Germany’s Ruhr region (or “Pott”) has an equally international quality. Duisburg is a true city on water: the Rhine, the Ruhr, the Rhine-Herne Canal and the world’s largest inland port are all waiting to be explored. When you dock here and take a look at the huge ships that sail the world’s seas, you’re bound to feel a little bit of wanderlust yourself.
Highlights
Itinerary
Day 1 : Cologne
Location: Cologne
We will set off on our exciting Rhine cruise from here, heading for the northern or the southern Rhine. But you shouldn’t miss out on the opportunity to explore this cathedral city, with its wealth of monuments and attractions. The best way is to arrive the day before your cruise departs, so that you can relax – or simply extend your stay in Cologne after the cruise has ended.
Cologne is a city in western Germany located across the Rhine river. It is the oldest in Germany, dating back 2000 years and is considered the region’s cultural hub. The city is known for its iconic landmark of the twin-spired Cologne Cathedral set against the reconstructed Old Town buildings. When in Old Town, visit the historic Old Town Hall and the Roman Church Great St Martin, or take time out and sit at one of the traditional breweries and enjoy the scenery around you. Historical sites such as the Roman Dionysus mosaic and the medieval Overstolzenhaus are worth a visit too. Another iconic sight in Cologne is at Hohenzollern Bridge. Here, local and tourist couples affix padlocks to the railings of the bridge and swear their loyalty to each other, they then throw the key into the Rhein to ensure everlasting love. Cologne is home to over 30 stages providing cabaret, free ensembles, theatre and dance and also celebrates its openly gay culture.
Day 2 : Rotterdam
Location: Rotterdam
Rotterdam is the second-largest city in the Netherlands, after Amsterdam. Known as ‘Manhattan on the Maas’, it has a more urban, international atmosphere than anywhere else in the whole country. In recent years, Rotterdam has become a centre for architecture – its large architect-designed houses testament to the city’s modernity. With a little luck, you’ll see other cruise ships during your day in Rotterdam, since Europe’s largest maritime port is a major transport hub.
Rotterdam is a city that's a long way removed from most people's stereotypical notion of the Netherlands. There are few, if any, canals to be found here nor are there any quaint windmills. There is, however, a thriving modern city which is one of the busiest ports in the entire world.
Day 3 : Amsterdam
Location: Amsterdam
Amsterdam is an incredibly varied city. It’s old yet modern, relaxed yet bustling, and arty while also being commercial. With almost 7,500 listed buildings, it has the highest concentration of historical monuments in the whole country. When your Rhine cruise calls at Amsterdam, you’ll be able to discover a piece of history around every corner.
Amsterdam combines the unrivaled beauty of the 17th-century Golden Age city center with plenty of museums and art of the highest order, not to mention a remarkably laid-back atmosphere. It all comes together to make this one of the world's most appealing and offbeat metropolises in the world. Built on a latticework of concentric canals like an aquatic rainbow, Amsterdam is known as the City of Canals—but it's no Venice, content to live on moonlight serenades and former glory. Quite the contrary: on nearly every street here you'll find old and new side by side—quiet corners where time seems to be holding its breath next to streets like neon-lit Kalverstraat, and Red Light ladies strutting by the city's oldest church. Indeed, Amsterdam has as many lovely facets as a 40-carat diamond polished by one of the city's gem cutters. It's certainly a metropolis, but a rather small and very accessible one. Locals tend to refer to it as a big village, albeit one that happens to pack the cultural wallop of a major world destination. There are scores of concerts every day, numerous museums, summertime festivals, and, of course, a legendary year-round party scene. It's pretty much impossible to resist Amsterdam's charms. With 7,000 registered monuments, most of which began as the residences and warehouses of humble merchants, set on 160 man-made canals, and traversed by 1,500 or so bridges, Amsterdam has the largest historical inner city in Europe. Its famous circle of waterways, the grachtengordel, was a 17th-century urban expansion plan for the rich and is a lasting testament to the city’s Golden Age. This town is endearing because of its kinder, gentler nature—but a reputation for championing sex, drugs, and rock ’n’ roll does not alone account for Amsterdam's being one of the most popular destinations in Europe: consider that within a single square mile the city harbors some of the greatest achievements in Western art, from Rembrandt to Van Gogh. Not to mention that this is one of Europe's great walking cities, with so many of its treasures in the untouted details: tiny alleyways barely visible on the map, hidden garden courtyards, shop windows, floating houseboats, hidden hofjes(courtyards with almshouses), sudden vistas of church spires, and gabled roofs that look like so many unframed paintings. And don’t forget that the joy lies in details: elaborate gables and witty gable stones denoting the trade of a previous owner. Keep in mind that those XXX symbols you see all over town are not a mark of the city's triple-X reputation. They're part of Amsterdam's official coat of arms—three St. Andrew's crosses, believed to represent the three dangers that have traditionally plagued the city: flood, fire, and pestilence. The coat's motto ("Valiant, determined, compassionate") was introduced in 1947 by Queen Wilhelmina in remembrance of the 1941 February Strike in Amsterdam—the first time in Europe that non-Jewish people protested against the persecution of Jews by the Nazi regime.
Day 4 : Utrecht
Location: Utrecht
There is always something going on in the lively city of Utrecht. Explore the vibrant city centre or visit Utrecht Cathedral. From here, you can enjoy a wonderful vista over the fourth largest city in the Netherlands. Utrecht is also characterised by its many canals, which are lined with canal houses and small street cafés.
Day 5 : Utrecht
Location: Utrecht
There is always something going on in the lively city of Utrecht. Explore the vibrant city centre or visit Utrecht Cathedral. From here, you can enjoy a wonderful vista over the fourth largest city in the Netherlands. Utrecht is also characterised by its many canals, which are lined with canal houses and small street cafés.
Day 6 : Cologne
Location: Cologne
We will set off on our exciting Rhine cruise from here, heading for the northern or the southern Rhine. But you shouldn’t miss out on the opportunity to explore this cathedral city, with its wealth of monuments and attractions. The best way is to arrive the day before your cruise departs, so that you can relax – or simply extend your stay in Cologne after the cruise has ended.
Cologne is a city in western Germany located across the Rhine river. It is the oldest in Germany, dating back 2000 years and is considered the region’s cultural hub. The city is known for its iconic landmark of the twin-spired Cologne Cathedral set against the reconstructed Old Town buildings. When in Old Town, visit the historic Old Town Hall and the Roman Church Great St Martin, or take time out and sit at one of the traditional breweries and enjoy the scenery around you. Historical sites such as the Roman Dionysus mosaic and the medieval Overstolzenhaus are worth a visit too. Another iconic sight in Cologne is at Hohenzollern Bridge. Here, local and tourist couples affix padlocks to the railings of the bridge and swear their loyalty to each other, they then throw the key into the Rhein to ensure everlasting love. Cologne is home to over 30 stages providing cabaret, free ensembles, theatre and dance and also celebrates its openly gay culture.
Ship Details
A-ROSA SENA
Ship Overview
River cruise on the Rhine with the new A-ROSA Rhine ship.
A-ROSA’s modern cruise ships on the Rhine offer much space for everything that makes guests‘ holidays even more comfortable. The new E-motion ship on the Rhine sets completely new standards and surpasses any river cruise ship you have ever seen.
Sustainable cruising
The new ship is ideal for people who love cruising and also want to help reduce the environmental impact. The E-motion ship can come into port in an emission-free manner thanks to battery propulsion. Fuel consumption decreases and this helps keep the towns and cities en route clean.
Innovative cruising
A-ROSA SENA is ideal for people who love cruising and also want to travel more responsibly. The E-Motion Ship has a hybrid propulsion system with diesel and electric engines and a battery storage. During the cruise, the propulsion system operates in the optimum power range and excess energy is stored in the battery. Thanks to this energy, A-ROSA SENA can dock in ports almost silently and without local emissions.
E-motion ship experience for the whole family
There is plenty of space for family time in the 20 sq m standard cabins with a balcony and the generous 28 sq m family cabins for up to five people. The A-ROSA Kids Club has its own dedicated rooms on board. Many outdoor and dining areas invite the passengers to enjoy watching the landscape passing by. Parents can take a dip in the 23 sq m pool and kids will love their separate children’s pool on deck. The spacious spa and wellness area provides nothing but relaxation. There are also a variety of leisure activities on board.
Ship Details
Ship Name:
A-ROSA SENA
Adults Only Areas:
kids allowed
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
small
Ship Type:
river
Ship Currency:
EUR
Ship Language:
de+en
Ship Capacity:
280
Number of Decks:
5
Number of Cabins:
140
Number of Wheelchair-Friendy Cabins:
2
Ship Launch Year:
2022
Ship Length (Meters):
135 M
Ship Width (Meters):
17.7 M
Ship Speed (Knots):
13 Kn
Deck Plans
Deck 1
StairsKids ClubMassage/BeautyWhirlpoolIce grottoFinnish saunaRelaxation areaGymLiftCategory G Cabins
Deck 2
StairsReceptionEntranceLiftCategory B CabinsCategory C CabinsCategory F Cabins* Cabins for people with limited mobility
Deck 3
StairsConnect LoungeEntranceLiftCategory C CabinsCategory D Cabins
Deck 4
StairsOutdoor restaurantPAVILIONA-ROSA Market and Live-CookingSENA GrillA-ROSA CaféCafé-BarOnboard shopReceptionWINERYSENA BARPanorama loungeStage/dance floorOutdoor lounge CAPTAIN'S VIEWLiftToiletsCategory F Cabins
Deck 5
WheelhouseSwimming Pool & Kids Pool with recliners and awningsLight domeStairsUp & Down BarActivity areaSunbeds & umbrellasShower
Cabins
A place where you can take time out during a trip full of new experiences. Our cabins were made for this. For us, quality is the magic word. It’s what turns a place to sleep into a home. A home featuring premium materials, modern equipment, soothing colours and an elegant design. An A-ROSA cabin combines all of this in a generously sized room.
2-bed family cabin (Category G)
Generously sizes and comfortable family cabins with two extra beds. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed family cabin, G (Grade G )
Generously sizes and comfortable family cabins with two extra beds. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed outside cabin (Category D)
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed outside cabin (Category C)
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed outside cabin, B (Grade B )
Spacious and comfortable outside cabin with a balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed outside cabin, C (Grade C )
Spacious and comfortable outside cabin with a balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed balcony suite (Category F) (Grade F )
Generously sized Balcony Suite with balcony, sofa, bathroom with daylight and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-bed balcony suite, F (Grade F )
Generously sized Balcony Suite with balcony, sofa, bathroom with daylight and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-bed outside cabin (Category B)
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-bed balcony suite (Category F)
Generously sized Balcony Suite with balcony, sofa, bathroom with daylight and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-bed outside cabin, D (Grade D )
Spacious and comfortable outside cabin with a balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
Dining
There are sumptuous buffets with preparation stations for you to enjoy in the dining room or al fresco on the top deck. Casual and comfortable is your definition° of a great dining experience. Or perhaps you enjoy a served dinner service with delectable cuisine, surrounded by fine linens, crystal and china in a semi-private environment. Whatever you decide, you can design the perfect setting for you.
SENA Grill
SENA GRILL is the home of prime cuts of steak and seafood, plus catch or the day and sushi bowl options. There’s a small supplement to eat here. (cover)
The Market Restaurant
The Market Restaurant is the ship’s Dining Room (no table reservations needed). It has an open kitchen and Buffet station. The A-ROSA RIVA's dining room menu features low-calorie, itinerary-based (regional) specialties and traditional Mediterranean dishes. Food on board is prepared with fresh locally sourced ingredients and products.Dining is a truly un-regimented affair – unlike other river vessels, the dining room opens its welcoming arms when you are ready, rather than at a specified time. A lavish buffet with a la minute cookery stations entices you with fresh ingredients and plenty of choice. In addition, a speciality waiter service restaurant offers an alternative option, with a new menu every night and the opportunity to dine here up to three times during the week. Weather permitting, you can choose to dine al fresco around pool as you watch the beautiful scenery pass by.On some evenings, served onboard will be a themed 3-course-dinner in a reserved part of the restaurant. A-ROSA advises guests to sign up for this evening at the reception or with the Maître as seats are limited. On these evenings, the buffet restaurant is also open as usual.The themed evenings are at an extra charge. (cover)
The PAVILION
If you’d rather not lift a finger, choose waiter service at THE PAVILION. (cover)
Entertainment
On board as well as ashore, completely new experiences await guests, whether high-quality entertainment formats with various guest artists in our lounge or exciting excursions for the whole family. No wishes are left unfulfilled on the new A-ROSA SENA.
Bar
The bar can be located on Deck 4.
Connect Lounge
The Connect Lounge can be located on Deck 3.
Panorama lounge
The Panorama lounge can be located on Deck 4.
Pool Deck
Time on the sun deck can be measured in sunsets, laps in the pool, glasses of wine or the number of new friends you’ve made. But for most, time just stands still as you take in Europe’s fabled towns and picturesque countryside from your chaise lounge.The motto topside on the sun deck is “anything is possible, but nothing is required… just enjoy.”
Up & Down Bar
The head-turning UP & DOWN BAR on sun deck has been magnificently designed to disappear into deck when we sail under a low bridge.
Enrichment
A-ROSA Bike Excursions
Experience our bike packages on the Danube, Rhine, Douro, Rhône and Seine specially created together with our partner terranova. Terranova offers high-quality bike tours for over 35 years. Explore the heart of Europe by bike during your river cruise.General services – valid on all riversall bike tours are guided by a tour guide who is familiar with the areathe bike tours are accompanied by a mini bus with bicycle trailer and the possibility to provide transportation for participantsterranova tour guide with lots of information about the country and its peopletechnical support during the tourrental bike: use of the terranova e-bike with saddlebag. You can also order a touring bike upon requestall transfers by bus or taxi according to the programmefull service during the day tours: drinking breaks, picnicsone exclusive multi-course dinner in the Winery on boarddetailed travel informationguided tours & entrances includedadditional services included according to the offer
Excursions
Some of our excursions will take you to the places where some of the greatest artists of the 19th and 20th centuries created their works. Not only art lovers, but also history buffs and fans of adventure stories will be in their element. Medieval castles, monasteries and villages are ready to tell their stories. Our expert guides know more than any guide book about the Eiffel Tower, Empress Elisabeth’s life, Cologne Cathedral and Rotterdam’s hyper-modern architecture. Do you fancy admiring the white horses of the Camargue from a jeep? Want to ride on a horse-drawn waggon through the Puszta? Travel to the Budapest Parliament by segway? The sights you’ll encounter on our routes are world-famous. By offering our guests special ways of discovering these sights, we open up completely new perspectives for you. A-ROSA excursions delight not only guests with a hunger for new experiences and a thirst for knowledge; gourmets will also have their fill of treats. Our tours for connoisseurs offer regional cuisine with local specialities and world-famous vineyards with fine wines. Because all senses matter when it comes to new perspectives.
Kids and Teens
A-ROSA Family Cruises
Traveling with children is an incredible opportunity to witness their growth and development. Each day brings new experiences, flavors, and adventures that they get to discover for the first time. And the best part? Everyone can embark on this adventure together - from the littlest toddler all the way up to the beloved grandparents! These are moments you'll cherish forever as unforgettable memories made in each other's company. So why not plan your next vacation with everyone onboard? You won't regret it!
On our A-ROSA family cruises we have very special offers for families. You can choose between cabins of all categories, optionally with an additional bed or a spacious family cabin. Our all-round carefree package “Premium All-Inclusive” will make your family holiday even more perfect. It includes a whole host of benefits and services, such as: high-quality buffets and live cooking, high-quality drinks throughout the day, 15 % discount on spa treatments, free Wi-Fi and much more.
A-ROSA have a very generous family programme where children up to 15 years old travel free of charge, and there is a kid's club during the school holidays.
Health & Fitness
The SPA-ROSA philosophy focuses on the flow of your energy. We invite you on a journey into your body and soul. In our SPA-ROSA, we embody sustainability, health and individuality. Experience treatments using local products and active ingredients from the German Wadden Sea tidelands and let all your senses be pampered.
Gymnasium
If walking the town wasn’t enough exercise, you can continue in the well-equipped gymnasium with modern cardio equipment. If desired, you can also work out with a personal trainer who can put together an individual training plan for you.
Jacuzzi
The Jacuzzi can be located on Deck 1.
SPA-ROSA
Our signature SPA-ROSA is bigger and better than ever. Expect a Finnish sauna, jacuzzi, two treatment rooms and even an ice grotto with ice fountain. An expanded fitness room will offer up premium machines with smart tech, plus space for group sessions, including yoga.Experience beauty and anti-ageing treatments with facials, as well as comforting warmth in the sauna or sanarium, which let you bene?t from more vitality and radiance. When selecting products, we deliberately chose the German producer BABOR for you. Both stand for extraordinary results in the treatments, innovations, high skin compatibility and responsibility towards their personnel and the environment. Your SPA-ROSA feels a responsibility to give you the greatest possible recuperative effect during your cruise. We hope that, long after your holiday is over, you will often hear someone say, ‘You look so relaxed.’Active recreation is offered in the especially developed exercise programme. Deep relaxation and intense well-being can be found with these treatments unique to A-ROSA.
Gratuities
Our crew is passionate about their jobs and aims to give every guest an unforgettable holiday experience. If you are satisfied, our crew is happy to accept a tip as recognition of their service. Most guests honour their efforts with €5 to €10 per guest and day. A tip box for the entire crew will be available at reception at the end of the cruise. Naturally, you are free to give employees individual tips at any time, or to settle tips using your onboard account.
Useful Information
Age Restriction
All guests under the age of 18 are to be in a cabin with an adult, and must remain supervised at all times, and their safety is the responsibility of the accompanying adult(s). Children 2 to 15 years old sail free when using the existing bedding in the cabin and are accompanied by at least 1 adult. If the accompanying adult is not a parent or legal guardian, written permission from the parent or legal guardian is required. Please be aware that cabins with French Balconies/Full Balconies° may be unsafe for small children if left unsupervised and are not recommended for children under the age of 7. By confirming the reservation with payment, the guest/travel agent acknowledges that they are aware and will comply with these terms and conditions.
Air Conditioning
Just like the entire ship, your cabin also has air conditioning. The cabin temperature can be individually adjusted. When you open the balcony door, the air circulation unit is automatically switched off.
Animals
It is forbidden to bring animals on board the ships.
A-ROSA is green
For over fifteen years, A-ROSA has been the market leader for premium holidays on the Danube, Douro, Rhine, Rhône and Seine. What is it that makes city breaks by ship so appealing? The opportunity for guests to discover different cities, towns and landscapes. For us it’s a privilege to be able to explore iconic destinations and lesser-known locales – and we love to share it with our guests. While we will always do all we can to give our guests a care free holiday, we will always care aboutthe people and places our visits touch.Our cruises take us right into areas where people live, which is one of the reasons why inland navigation is subject to very strict regulations – particularly compared with navigation at sea – and rigorous inspections. As a recent study shows, all things considered, inland navigation is the most environmentally friendly mode of transport, surpassing even train travel. The factors taken into account for the study included impact on the climate, air pollution, accidents and noise pollution.At A-ROSA we’re aware that past and present environmental challenges require a long-term approach. That’s the only way we’ll be able to preserve both quality of life in urban areas and the natural environment for future generations. As a company we believe that this is our responsibility, and our actions in all areas of environmental protection put us at the very forefront of our industry.Lasting responsibility: As part of our sustainability strategy, we review and refine the actions listed here on an ongoing basis.
Dietary Requirements
Please contact your head chef at the start of your cruise regarding any dietary restrictions. If you have not yet notified us of your food allergies/intolerances, we kindly ask you to contact us.
Disabled Facilities
The ship has steps only, which may restrict mobility. The A-ROSA ALVA has a lift between deck 1 and deck 3. The A-ROSA SENA has a lift between deck 1 and deck 4. It is not allowed to use the lift during safety instruction and in case of emergencies. The sun deck is only accessible via stairs. For individual advice, please contact the A-ROSA Service Center on tel. 0381-202 6001.
Dress Code
Feel free to dress as you like, comfortably and casually, on board and during shore excursions. Please remember to wear warmer clothing on deck in the evening. Firm shoes are recommended for excursions on land. Smart-casual clothing is recommended when visiting the restaurant on board. We request, however, that you do not wear swimwear or sportswear, nor go barefoot, in the restaurants and bars. We recommend that men wear long trousers in the restaurant in the evening.
FullBoardPlus
A-ROSA offers two distinct tariff types: "A-ROSA Premium all-inclusive", for the discerning customer and "A-ROSA Basic", a no-frills option that covers the essentials.Refined breakfast, lunch and dinner buffets, along with an embarkation snack and afternoon coffee and cake. Many cruises also feature seasonal extras such as sandwiches or a midnight snack. Guests who have booked the A-ROSA Premium all inclusive rate have the following high-quality drinks included throughout the day: tea, coffee and coffee specialities, soft drinks, beer, as well as sparkling wine and a selection of wines, cocktails and long drinks. Certain specialities and beverages bear a surcharge; these include champagne.
Laundry
You can have your laundry done on board. This will be charged to your onboard account. Suite guests may enjoy the laundry service free of charge.
Methods Of Payment
The onboard currency is Euro. During the trip, use your cabin card as your own credit card. At the end of the journey you can pay your final account in cash, with EC card or with the following credit cards: MasterCard, VISA, American Express. When paying by credit card or EC/Maestro card, you will need your PIN code. Please make sure that you have your personal PIN code with you. The booking of shore excursions will be billed to your cabin account.
Smoking Policy
Smoking is only permitted on the exterior decks. Please do not throw any cigarette butts overboard, instead use the receptacles provided. Smoking is strictly prohibited throughout the interior as well as in the cabins and suites and on the balconies. Please note that smoking is forbidden in the locks.
Special Dietary Requirements
We attach great importance to your physical well-being and want to meet your needs in the best way possible. Please contact the A-ROSA Service Center prior to your departure, at +49 (0) 381 - 202 6020 or via e-mail: service@a-rosa.de and give us details about your intolerances and dietary requirements. In addition, please contact the reception after your arrival to make an appointment with the chef in order to accommodate your individual needs. We can then assure that you are only offered food that you can enjoy carefree.
Telephone
Incoming calls will be put through to your cabin by reception. The normal roaming charges for outgoing or incoming calls from your cabin will be automatically charged to your onboard account. The ships in the A-ROSA fleet are equipped with an up-to-date GSM telephone system, with which you can dial any number, anywhere in the world. If you would like to make a long-distance call, please proceed as follows: dial the country code, then the local code, then the phone number. Between dialling and the first ring, there is a charge-free pause of up to 30 seconds’ duration, after which call charging starts automatically, even if the call is not answered. Information about the applicable charges can be obtained from reception and from page 11. GSM telephone: the respective call number of your ship is stated on your key card.
Wi-Fi
Guests can access the Internet using Wi-Fi on board the A-ROSA ships. Please take into account that some legs of the cruise may have weaker connections to the Internet. You can get more information on availability, terms of usage and charges at Reception. Use of Internet connections under the valid terms of usage is free of charge for guests with the “Premium all inclusive” rate.
What's Included
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Accommodation
Accommodation in a cabin or suite of your choice, with free room service for every cabin category
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Meals
FullBoardPlus: quality breakfast, lunch and dinner buffets with many choices. Embarkation snack. Tea or coffee anytime. Many cruises feature seasonal extras.
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Destination scouts in key cities
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Free Wi-Fi
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FREE use of onboard facilities, such as the sauna and fitness area
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High quality drinks throughout the day
High quality drinks throughout the day
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Free use of e-bikes in key destinations
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Onboard entertainment and activities, changing daily
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Port Fees
What's Not Included
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Airport Transfers at Destination
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Insurance
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International Travel
Check out our Q&As
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Is there a supplement for solo travellers?
Yes
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Are children permitted to take part in the tour?
Yes. Families are welcome on all of our cruises, with kids under 15 travelling for FREE.
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How do I book excursions?
Our optional shore excursions are only bookable on board the A-ROSA ships
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What is the tipping policy?
If you are satisfied with our staff, our employees appreciate a tip in recognition of good service. The distribution and amount of gratuities is of course at your discretion. A gratuities box for the entire crew will be available at Reception at the end of the cruise. Naturally you can also give gratuities to individual members of staff at any time; this can also be done through your on-board account
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Are flights included in this tour?
No
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Is free Wi-Fi available in the accommodation used?
Yes
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Are airport transfers included in this tour?
No
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Is there any free time to explore places during the tour?
Yes
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CAN I BRING MY MOBILITY AID ON BOARD?
You may bring your mobility aid on board, please notifyus prior to your departure and send us all the information about the size and weight of the wheelchair or your mobility aid. Please wait for their approval. A rental of wheelchairs is not possible on board. elevators between the cabin decks are only available on board of A-ROSA ALVA and A-ROSA SENA.
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HOW LONG CAN I USE MY CABIN ON THE DAY OF DEPARTURE AND HOW LONG CAN I STAY ON BOARD?
Your cabin will be available on the day of departure until 09:00. You can stay on board until the transfer leaves; individually departing guests are asked to leave the ship no later than 09:30.
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I NEED TO BRING MY MEDICAL DEVICE ON BOARD. WHAT DO I HAVE TO CONSIDER WHEN CARRYING MEDICAL DEVICES?
Medical oxygen containers may not exceed a total amount of 60 litres and is permitted only after the containers are registered prior to the cruise. Please send us the technical sheet of the device or the oxygen cylinders in advance to service@a-rosa.de. Important: Please wait for our confirmation and the authorisation of the medical device. A rental of breathing apparatuses is not possible on board. Medical devices that do not meet the technical requirements or the safety regulations of the ship are not allowed on board.
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WHAT CAN I NOT BRING ON BOARD?
Travelers are not permitted to bring weapons and ammunition or explosive/flammable substances onto the river cruise ships. This includes flat irons, candles and heaters. Likewise, the transportation of medical devices, which do not meet the technical requirements and the carrying of drugs, is prohibited. If this provision is violated, passengers can be excluded from further transportation without any compensation.
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ARE CABINS WITH CONNECTING DOORS AVAILABLE?
Our Rhine ships (A-ROSA AQUA, A-ROSA SILVA, A-ROSA FLORA) and the A-ROSA VIVA offer two cabins with connecting doors on each deck, which are well suited for families with children. On A-ROSA SENA we will have 20 cabins with interconnecting doors on deck 3. We can also recommend our family cabins on board the A-ROSA FLORA, which accommodate up to 2 adults and 2 children. On A-ROSA SENA, the family cabins can be accommodated up to 2 adults and 3 children.
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HOW DO I SETTLE MY ON BOARD ACCOUNT?
The on-board currency is the euro. During the cruise, you will be given your own on-board credit card to use, which also serves as your key card for your cabin. At the end of the cruise, you can choose to pay your final account either in cash (Euro) or with the following credit cards: American Express, Mastercard or Visa. For technical reasons, it is unfortunately not possible to pay by Maestro/EC card, debit card or travellers‘ cheques.
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IS AN A-ROSA CRUISE SUITABLE FOR DIABETICS AND / OR TRAVELLERS WITH FOOD ALLERGIES?
We attach great importance to your physical well-being and want to meet your needs in the best way possible. Please contact the tour operator with whom you booked your A-ROSA cruise and inform them of your intolerance prior to your cruise. In addition, please contact the reception after your arrival to make an appointment with the chef in order to accommodate your individual needs. We can then assure that you are only offered food that you can enjoy carefree.
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DO I HAVE TO FOLLOW A SPECIAL DRESS CODE?
On board and during the shore excursions, you can wear what you like. The dress code is comfortable and casual. Please remember to bring warmer clothes for the evenings out on deck. For the shore excursions, we recommend you bring sturdy shoes. In the restaurants, swimwear or shorts are not appropriate for dinner.
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WHERE ARE THE OTHER GUESTS FROM?
A-ROSA has eight ships which are dedicated to the international market: A-ROSA DONNA, FLORA, SILVA, STELLA, VIVA, AQUA, ALVA and SENA. Here, guests are mostly from Germany, Great Britain, Italy, Spain, Israel and the United States. The on-board language on these ships is English and German.
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ARE THERE WHEELCHAIR ACCESSIBLE CABINS ON BOARD?
The A-ROSA ships do not have wheelchair-accessible cabins and there are no passenger lifts on board other than the A-ROSA ALVA. The A-ROSA ALVA has an elevator between deck 1 and deck 3 and the A-ROSA SENA between deck 1 and deck 4, but the sun deck can only be reached by stairs, which can result in restrictions.
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WHEN DOES CHECK-IN BEGIN?
Check-in time and accessing your cabin on embarkation day: For Danube cruises from Engelhartszell/Passau and cruises on the Rhine, Rhône and Seine at 14:00. For Danube cruises from Vienna at 15:00 at the berth no. 1 For Douro cruises at 15:00. A-ROSA suite guests have the opportunity to check in at any time after 12:00. Please be on board no later than one hour before the departure of the ship. Please also have your travel documents and vouchers ready for check-in. You will find your personal on board credit card in your cabin, which also functions as as the key card to your cabin.
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WHAT DOCUMENTS SHOULD I BRING ON MY CRUISE?
Please make sure to bring a identity document (identity card or passport), which are valid in the period during the trip. We recommend that you also carry a photocopy of your identity papers in your luggage. Citizens of other countries should contact their relevant consulates about any visas or other entry documents that may be required.
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ARE THE A-ROSA SHIPS EQUIPPED WITH A POOL?
A heated whirlpool can be found on the ships A-ROSA AQUA, and VIVA in the SPA outdoor area on deck 3. On board all other ships, a heated pool can be found on the sun deck. You can find bath towels in your cabin.
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HOW AND WHEN CAN I BOOK EXCURSIONS?
English excursions are only bookable on board. We arrange the excursions, but they are implemented by the local agencies, which are the excursion organisers, and thus also your contractual partners.
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Free Date Changes
A-ROSA River Cruises allows you to make 1 free date changes, as long as the change is made at least 30 days before the start of the tour.
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Transfer as credit to Future Tours
A-ROSA River Cruises allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform a-rosa river cruises, 30 days before departure.
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Low Deposit
A-ROSA River Cruises requires a minimum deposit of 25% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of a-rosa river cruises charges.
At 31 days before tour starts: Forfeit 35% of booking price.
At 30 days before tour starts: Forfeit 50% of booking price.
At 24 days before tour starts: Forfeit 60% of booking price.
At 17 days before tour starts: Forfeit 75% of booking price.
At 10 days before tour starts: Forfeit 85% of booking price.
At 3 days before tour starts: Forfeit 100% of booking price.
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