Along the Danube and the Rhine - Following the Romantic Road (port-to-port cruise)
Along the Danube and the Rhine - Following the Romantic Road (port-to-port cruise)
Along the Danube and the Rhine - Following the Romantic Road (port-to-port cruise)
10 Days Starting in Vienna and ending in Strasbourg
Visiting: Vienna, Passau, Kelheim, Erlangen, Schweinfurt, Würzburg, Miltenberg, Mainz, Strasbourg
Tour operator:
Ship Name:
MS BeethovenShip Capacity:
180
Age range:
2-99
Tour operated in:
English , FrenchTrip Styles:
Tour Overview
Discover delightful stops along three emblematic European riversthe Danube, Main, and Rhine. We have chosen excursions at each port of call with care. Vienna, the imperial city with extravagant baroque architecture, awaits you! Dive into Regensburg's fascinating 2,000-year-old history. Further along Germany's Romantic Road, the medieval cities of Nuremberg, Rothenburg, and Wrzburg ooze singular charm. Lastly, the NYC-like skyline in Frankfurt is quite a breathtaking experience.
Highlights
Itinerary
Day 1 : Vienna
Location: Vienna
Boarding.We'll introduce our crew at a welcome cocktail.
Vienna is the capital and largest city of Austria. Located on the Danube River in the East of the country, the city is renowned for its strong music heritage and rich culture, and is the largest German speaking city in the world, outside of Berlin. In 2001, Vienna was designated a UNESCO World Heritage Site and boasts magnificent architecture. The city is home to over 27 castles and 150 palaces including the symbolic Gothic St Stephen’s Cathedral and the iconic Schönbrunn Palace. Art and music are in abundance and all tastes are catered for. Live music venues offer everything from Rock to Opera. Enjoy world class performances at Vienna State Opera and experience the epicentre of international concert life at Musikverein. Modern and historical art can be found in indoor and outdoor spaces around the city, and a visit to the famous Kunsthistorisches Museum (KHM) is highly recommended. Enjoy views of the city from the Danube Tower and the Giant Ferris Wheel, then relax in the ample cosy coffee houses, cafes, bars and restaurants where traditional and international cuisines are served, as well as the locally produced wines.
Overnight
Day 2 : Vienna
Location: Vienna
Optional excursions:- Schoenbrunn Palace and panoramic tour of Vienna (only on pre-booking before departure)- Hofburg Palace, the Hapsburg's winter residence and its Sisi Museum (only on pre-booking before departure)Cruise towards Passau.
Vienna is the capital and largest city of Austria. Located on the Danube River in the East of the country, the city is renowned for its strong music heritage and rich culture, and is the largest German speaking city in the world, outside of Berlin. In 2001, Vienna was designated a UNESCO World Heritage Site and boasts magnificent architecture. The city is home to over 27 castles and 150 palaces including the symbolic Gothic St Stephen’s Cathedral and the iconic Schönbrunn Palace. Art and music are in abundance and all tastes are catered for. Live music venues offer everything from Rock to Opera. Enjoy world class performances at Vienna State Opera and experience the epicentre of international concert life at Musikverein. Modern and historical art can be found in indoor and outdoor spaces around the city, and a visit to the famous Kunsthistorisches Museum (KHM) is highly recommended. Enjoy views of the city from the Danube Tower and the Giant Ferris Wheel, then relax in the ample cosy coffee houses, cafes, bars and restaurants where traditional and international cuisines are served, as well as the locally produced wines.
Day 3 : Passau
Location: Passau
We'll spend the day cruising to Passau.Enjoy some free time in Passau.Cruise to Regensburg.
Passau is a German city located in the Southeast of Germany on the Austrian border. It is situated at the confluence of the rivers Danube, Inn and Ilz. The Three Rivers City, as it’s also known, is unique for its three contrasting currents of blue, green and black. Old Town of Passau is home to towering buildings of striking architecture: the majestic fortress Veste Oberhaus, the Pilgrimage Church Mariahilf and St Stephen's Cathedral. Many of Passau’s attractions can be found in this area, including the New Bishop’s Residence, the Gothic Town Hall, as well as many churches and museums. Visitors can stroll along the riverfront promenades and romantic lanes whilst enjoying the picturesque landscape. For modern art, The Museum of Modern Art and Glass Museum Passau are recommended as they offer something a bit different. Theatre and cabaret are a popular evening pastime, with performances at the former Prince Bishopric Theatre or some lively cabaret and Jazz at the Scharfrichterhaus. Visitors will also find many traditional local Bavarian and Austrian cafes and restaurants offering a cosy atmosphere with home cooked food from local produce.
Day 4 : Regensburg/Kelheim
Location: Kelheim
Spend the morning cruising to Regensburg.Optional excursion: Regensburg.Cruise to Nuremberg overnight.
Regensburg is a medieval city of Bavaria in southeast Germany. It is situated on the northern point of the Danube River at its confluence with the Regen and Naab rivers. The city is famous for its iconic 12th Century stone bridge and sixteen arches, crossing the Danube into Old Town and is the oldest preserved bridge in Germany. Regensburg is also noted for its 13th Century Regensburg Cathedral and Gothic twin spires that feature prominently on the city’s skyline. Recently awarded UNESCO World Heritage status, the city is home to many preserved sites. Visit the the 2nd Century Porta Praetoria which served as the north gate to a Roman camp and St Peter’s Cathedral, with its French Gothic architecture. Also the 18th Century Thurn and Taxis Palace and the Old Town Hall, which is now home to the Imperial Diet Museum, are also worth a visit. Regensburg benefits from lots of parks and gardens for visitors to relax in, as well as walks and cycle paths along the banks of the rivers.
Kelheim
Day 5 : Nuremberg/Erlangen
Location: Erlangen
Optional excursion: Nuremberg and a tasting of its famous gingerbread.Enjoy some free time in Erlangen.Cruise to Schweinfurt overnight.Enjoy an evening of dancing.
Nuremberg is a medieval city located in northern Bavaria in Germany. It is Bavaria's second largest city and is noted for its iconic red roofed buildings and medieval architecture. The imperial Castle overlooks Nuremberg and was one of the most important fortifications of the Roman Empire. For more significant cultural history, the Germanisches Nationalmuseum, one of the largest cultural history museums in the German speaking world, offers visitors exhibitions from Prehistoric all the way to present day. Walking tours around the city offer an enjoyable and active way to learn of Nuremberg’s history and culture. Through Old Town, discover fountains, wells, churches, and art treasures, as well as learning of the colourful past and cosmopolitan present of the city and its people. Nuremberg is also home to one of the oldest Christmas markets in Germany, the Nuremberg Christkindlesmarkt, where visitors can purchase traditional handmade decorations and enjoy the famous gingerbread, mulled wine, and grilled sausage from over one hundred and eighty wooden stalls.
Erlangen
Day 6 : Schweinfurt
Location: Schweinfurt
Optional excursion: Rothenburg ob der Tauber.Cruise to Wrzburg.
Day 7 : Würzburg
Location: Würzburg
Optional excursion: Wrzburg.Cruise to Miltenberg.
Würzburg is a city in Bavaria in southern Germany. It is located on the River Main and is famous for its lavish baroque architecture and Franconian wine. The Residence Palace is a UNESCO World Heritage Site and is highly recommended. It is a well known example of Baroque architecture with its acclaimed staircase, impressive frescos and imperial hall. Other impressive sites in Würzburg include the towering fortress of Festung Marienberg, the Alt Mainbrücke old bridge, which offers ideal views of the Marienberg, Dom St. Kilian cathedral and the many churches of Würzburg including the Romanesque Neumünster. Many of these sites have their own museums for visitors to learn of the history or view unique collections. Other museums of interest are the Mineralogical Museum, exhibiting the world of minerals and stones, and the Botanical Gardens, with various greenhouses and outdoor areas to enjoy. Wine lovers will find an abundance of wineries in Würzburg, offering cellar tours and wine tasting as well as traditional Bavarian cuisines and hospitality. Enjoy wine soup, Gerupfter (cheese spread) and Sauerbraten (braised beef in wine) in a friendly traditional wine tavern.
Day 8 : Miltenberg
Location: Miltenberg
Enjoy time on your own in Miltenberg.Cruise to Frankfurt.
Miltenberg is a city located in Bavaria and Southern part of Germany. Located on the banks of the river Maine the city grew from its medieval roots through Viniculture, wine trade, fishery, and general river traffic, into the established and preserved town of today. Visit the Museum Stadt Miltenberg, housed in the half timbered house called the Alte Amtskellerei (The Provost’s Office) and discover the town’s history through collections depicting culture back to the Romans. A visit to castle Miltenberg is also recommended. The castle dates back to the 11th century and is now owned by the city administration. With the castle in need of rehabilitation, the Museum Burg Miltenberg was opened to exhibit classic icons and contemporary art in a historical and significant setting. The keep of the castle, which reaches twenty seven metres high, offers picturesque views of the Main Valley below and is the perfect setting to relax and enjoy some refreshments.
Day 9 : Frankfurt/Mainz
Location: Mainz
Optional excursion: Panoramic tour of Frankfurt and the top of the Main Tower.Our ship will cruise to Mainz.Join your host/hostess for a tour of the city.Tonight is our festive gala evening. Cruise to Strasbourg overnight.
Mainz
Day 10 : Strasbourg
Location: Strasbourg
Disembarkation.
Ship Details
MS Beethoven
Ship Overview
Named after the famous German virtuoso, the MS Beethoven sails on the Rhine and Danube rivers. It takes cruise passengers to discover the many wonders offered by these two romantic rivers.
Completely renovated in 2010, the MS Beethoven is a standard ship that measures 110m long and 11m wide and accommodates 180 passengers in 90 cabins on 3 decks. The size of a cabin is between 11.50m2 to 13m2, offering amenities and providing guests with all the comforts they need during their stay. The refined decoration and the elegant and friendly atmosphere are in perfect harmony with its environment. Located at the main deck, the restaurant, where all meals are served during the cruise, offers a delicate cuisine in a refined setting, where wide windows allow you to fully enjoy the panorama. Situated on the middle deck is the lounge / bar with a dance floor, while a piano-bar welcomes cruise passengers on the upper deck in a cozy atmosphere. Comfortable sun loungers are provided on the sun deck, the ideal place to relax and admire the surrounding landscapes.
Ship Details
Ship Name:
MS Beethoven
Adults Only Areas:
no kids
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
4 Anchors Class
Ship Style:
premium
Ship Type:
river
Ship Kind:
Riverboat
Ship Currency:
EUR
Ship Language:
fr+en
Ship Capacity:
180
Ship Crew Count:
34
Number of Decks:
4
Number of Cabins:
90
Number of Large Cabins:
0
Number of Wheelchair-Friendy Cabins:
1
Ship Launch Year:
2004
Ship Refit Year:
2010
Ship Gross Tonnage:
15000
Ship Length (Meters):
110 M
Ship Width (Meters):
11 M
Ship Speed (Knots):
9 Kn
Deck Plans
Main Deck
RestaurantCat. A Double CabinCat. B Double CabinCat. C Double Cabin
Middle Deck
Lounge/BarReceptionCat. A Double CabinCat. B Double CabinCat. C Double CabinCat. B PRM Cabin
Sun Deck
Sun Loungers
Upper Deck
Piano BarCat. A Double CabinCat. B Double CabinCat. C Double Cabin
Cabins
Enjoy the comforts of home onboard with CroisiEurope. Cosy, tastefully decorated cabins greet passengers like a home from home. After dinner, retire to your private cabin in comfort for the night; all cabins are tastefully decorated and are equipped with all amenities required for your comfort.
Middle Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_P2 )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 1 Double Bed - Accessible Cabin Cat B (Grade B_PMR_P2 )
Spacious and comfortable cabin adapted for passengers with reduced mobility and equipped with 1 double bed, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 1 Double Bed Cat C (Grade C_DBL_PS )
Cabin equipped with one double bed, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the upper deck, its French balcony and sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Double Cabins (Grade A_GLS_PS C_DBL_PS B_GLS_PS A_GLS_P2 A_GLS_PP B_GLS_P2 B_PMR_P2 C_DBL_P2 C_DBL_PP C_GLS_P2 C_GLS_PP B_GLS_PP )
All cabins are located above water level and offer panoramic views of the scenery. Spacious and comfortable, they offer guests twin or a double bed, with a bathroom including a shower, WC and washbasin, and with towels provided onboard. They are also equipped with satellite television, radio, hairdryer and safe. The cabins located on the upper deck have large picture windows.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_P2 )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_P2 )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PS )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the upper deck, its French balcony and sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 1 Double Bed Cat (Grade C_DBL_PP )
Cabin equipped with one double bed, private bathroom with shower and bath products, telephone, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 1 Double Bed Cat C (Grade C_DBL_P2 )
Cabin equipped with one double bed, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PS )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the upper deck, its French balcony and sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Dining
The only "floating" hotel structures of its type in France, CroisiEurope reigns supreme over the kitchens on its boats. In charge of the company's Chefs, Alain Bohn manages and designs his cuisine and specific menus in the pure tradition of French cooking with his passionate kitchen teams. From time to time, CroisiEurope joins forces with a number of renowned Chefs such as Paul Bocuse, Marc Haeberlin or Emile Jung to organise gastronomic cruises full of taste and flavour.
Dining aboard a CroisiEurope cruise is always a pleasure. Food is taken seriously and it shows. You'll soon become firm friends with your waiter and you'll quickly come to admire the choices made by world-renowned sommelier, Serge Dubs.
Main Restaurant
Located on the main deck, the restaurant is where all meals are served during your cruise. It seats all guests at tables which vary in size with a panoramic view. The atmosphere is casual but elegant. (complimentary)
Entertainment
CroisiEurope ensures that there are a number of activities and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.
Lounge Bar with Dancefloor
The tastefully decorated lounge, is located at the front of the ship and offers panoramic views. Cocktails and games, dancing, and other forms of entertainment all happen here.
Pianorama Bar
Unwind in this pleasurable place with a cocktail in hand while listening to the piano. And maybe we will get the pleasure to listen to your talent…
Reception Desk
Perfect place to meet up with friends before excursions or to ask any information you may need to the staff. The Gift Shop is also located here, you'll find a wide assortment of souvenirs, CroisiEurope products and post cards.
Sun Deck
Take advantage of the sun deck to relax! It is equipped with chairs and deckchairs, allowing you to cool off while enjoying a panoramic view of the magnificent landscapes.
Terrace
Located at the back of the ship, you can easily meet up with friends and relax while enjoying the view.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.Below, and by destination, take a look at the sumptuous tours you could do during your cruise in the most beautiful countries in the world, be that in Europe or beyond.
Kids and Teens
Please note: There are no children's facilities on board.
Health & Fitness
Start your day joining us for a morning fitness class on the sun deck.
Fitness
Start your day by joining us for a morning fitness class on the sun deck.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
How much should I leave? A tip between €5 and €10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restriction
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorisations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
It is perfectly possible to cruise with your baby.Due to space constraints, our boats do not have baby equipment on board.If you are taking an infant or baby on board, be sure to bring the necessary equipment and supplies, such as a portable bed, stroller, child carrier, diapers.For children over the age of one, remember to reserve age-appropriate menus at the time of booking. For your convenience, we can heat up your children's bottles or food.
Dietary Requirements
Please advise the reservation agent at time of booking of any special dietary requirements you may have and they will make every effort to accommodate your request.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Persons with Reduced Mobility: Adapted Cabins
CroisiEurope welcomes passengers with reduced mobility and endeavours to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilising floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.With the help of http://www.specialneedsatsea.com/ we may be able to arrange further assistance on request.Please contact your travel agent for any additional information.
Safety on Board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety instructions will be provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Dietary Requirements
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and strives to facilitate their access to the places of conviviality on board and to the suggested excursions. Before making a reservation, our company invites you to mention your specific needs to one of our agents, so that we can offer you the most suitable boat.People with reduced mobility or with mobility difficulties can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck boats have elevators that provide access to the different decks, as well as to the dining room, the lounge and the toilets adapted to people with reduced mobility.Our two-deck boats, on the other hand, are designed in terms of layout so that the common facilities (restaurant, lounge-bar, reception) are all on one level: the main deck, which also has cabins.Some of our excursions may cause difficulties for people with reduced mobility (walking for several hours, unsteady ground surfaces, unevenness, ...), participation in the excursions as well as the trip is subject to the passenger's sufficient mobility.We invite you to contact your CroisiEurope agent or your usual travel agency for further information.
Wi-Fi & Internet Access
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
What's Included
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Accommodation
Double-occupancy cabin with shower in bathroom
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Additional Services
All port fees; onboard entertainment
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Fully Guided
Assistance from our onboard multi-lingual host/hostess
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Meals
All meals from dinner the first evening to lunch on the final day; onboard drinks included (except for drinks from our special lists); welcome cocktail; gala dinner
What's Not Included
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Additional Services
Drinks from our special lists, or drinks ordered during excursions or transfers; optional excursions (must be reserved and paid for on board or at travel agency); personal expenses
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International Travel
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Transport
Transfers/travel to and from departure/arrival points
Check out our Q&As
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.
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