Cruise through the Canary Island Archipelago, eternal Springtime
Cruise through the Canary Island Archipelago, eternal Springtime
Cruise through the Canary Island Archipelago, eternal Springtime
8 Days Starting in Santa Cruz de Tenerife, Spain and ending in Arrecifes, Buenos Aires Province, Argentina
Visiting: Santa Cruz de Tenerife, Santa Cruz de La Palma, San Sebastian de la Gomera, Las Palmas de Gran Canaria, Puerto del Rosario, Fuerteventura, Arrecifes, South America
Tour operator:
Ship Name:
MV La Belle des OcéansShip Capacity:
130
Age range:
0-99
Tour operated in:
English , FrenchTrip Styles:
Interests:
Activities:
Tour Overview
This superb itinerary takes you to six islands with wonderfully mild weather. Discover each island and the contrasts that set them apart. On Tenerife and Gran Canaria, flourishing gardens transport visitors to fresh, fragrant heights. Peaceful La Gomera and La Palma offer jungle-like, lush vegetation. Lastly, the gray, imposing cliffs on unrivaled Lanzarote emphasize the immense, infinite beauty of each. The uniquely landscaped, balmy paradise of Fuerteventura began to emerge from the ocean millions of years ago. Don't miss Timanfaya National Park and the lava flows on the lunar-landscaped Fire Mountains.
Highlights
Itinerary
Day 1 : Santa Cruz De Tenerife (Tenerife)
Location: Santa Cruz de Tenerife
Meals Included: Dinner
Passengers are welcome to board at 6:00 p.m. After comfortably settling into your cabins, we'll introduce our crew at a welcome cocktail. Tonight we'll enjoy dinner and an evening of activities on board. Our ship will remain in port overnight.
Day 2 : Santa Cruz De Tenerife
Location: Santa Cruz de Tenerife
Meals Included: Breakfast, Lunch, Dinner
Mount Teide dominates the largest island in the Canaries. With its summit at 12,198 ft. (3,718 m), the volcano is the highest point in Spain. Tenerife is the main point of entry to the archipelago and a palette of tones and scenery.
This morning, join us for an optional excursion to Teide National Park. The national park system throughout the Canary Islands protects the important ecosystems found within. Teide National Park is an excellent example of the vegetation in Tenerife at the high mountain level. It sits at an altitude between 5,413 ft. and 12,198 ft (1,650 and 3,718 m) and gives a great opportunity to visit a dormant volcano and its surroundings. The park was created in 1954 to preserve and study the volcanic structures and forms represented in the almost 74 square miles it covers (189 km2). You’ll experience an astonishing view from the top of the crater, and you will be able to stroll around a bit to experience it all from different angles. We’ll stop several times on the way down, as well, to admire the landscape and scenery.
This afternoon, we'll set off on an optional visit to Puerto de la Cruz. Discover this seaside resort and its picturesque old town as you meander along the waterfront and down charming streets lined with gardens, beautiful homes, and quaint churches. We’ll stop at the Mirador de Humbolt, a lookout point with sweeping views of the Orotava Valley and its banana plantations. We will then visit the Orchid Garden Sitio Litre, home to the most extensive collection of orchids on the island.
When LA BELLE DES OCEANS casts off for its cruise through the Canary Islands, our crew will welcome you on the Sun Deck for a cocktail as the sun sets across the horizon. Join us for dinner and an evening of entertainment. Our ship will cruise to La Palma overnight.
DAY 1
DAY
Day 3 : Santa Cruz De La Palma (La Palma)
Location: Santa Cruz de La Palma
Meals Included: Breakfast, Lunch, Dinner
La Palma, rich with vegetation and incredible landscapes, is known as the "Beautiful Island." You'll discover this tiny corner of paradise through its stunning views, well-preserved beaches, and charming towns.
Take advantage of our morning at sea to attend a lecture.
In the afternoon, feel free to join us for an optional excursion to the heart of the island. We'll hit the road to the Caldera de Taburiente for some spectacular views. First, we'll visit the Santuario de Nuestra Señora de Las Nieves, a lovely whitewashed sanctuary housing the venerated Virgin of the Snows. Our tour will then take us along mountain roads and through extraordinary scenery to the Caldera de Taburiente. We'll stop at a traditional 17th-century farm—surrounded by gorgeous gardens and breathtaking views—for a refreshing snack. On the way back, a brief stop at the Mirador de la Concepcion overlook will give you an impressive view of the coast and northern part of the island.
Our ship will cruise to La Gomera overnight.
Day 4 : San Sebastian (La Gomera)
Location: San Sebastian de la Gomera
Meals Included: Breakfast, Lunch, Dinner
La Gomera is known for its natural and human-made sites. The inhabitants, subject to the complex terrain and difficult conditions on the island, have made remarkable adaptations. They take advantage of the natural resources available while remaining highly respectful of their environment.
We'll spend the morning cruising. Take advantage of a quiet moment on LA BELLE DES OCEANS to catch some rays poolside or enjoy a treatment in our wellness salon. More active passengers can keep in shape in the fitness center, and history buffs can attend the lecture in the lounge.
Join us for an optional excursion to the island of La Gomera this afternoon. We'll visit Garajonay National Park, which is blanketed with thick, bay-tree forests. This UNESCO World Heritage Site offers a striking contrast to the rest of the archipelago. The park sits under an almost constant haze of fog from the trade winds and the surrounding waters, which gives it an eerie atmosphere. We'll pass through the quaint villages of Hermigua, Las Rosas, and Agulo—whose sweet charm led to the nickname "The Bonbon of La Gomera." We'll stop for a typical island tea time and listen to a demonstration of Silbo Gomero, the whistled language used by the islanders. We'll enter Garajonay National Park to see the Roque Agando rock formation, the symbol of the island, jutting far above the greenery of the forests.
Our ship will cruise to Gran Canaria. We'll enjoy dinner and an evening of entertainment.
Day 5 : Las Palmas (Gran Canaria)
Location: Las Palmas de Gran Canaria
Meals Included: Breakfast, Lunch, Dinner
The shell-shaped island of Gran Canaria is a study in contrasts: Fertile soil to the north versus vast desert lands to the south, while the steep cliffs on the northwest coasts juxtapose the long sandy beaches on the southern side. Both the city of Las Palmas and the sun-drenched beaches in the south beat to the sound of the waves that hit the shores.
We set out on an optional excursion to Las Palmas and the Bandama Caldera. We'll begin in old-time Vegueta and the Casa de Colon, a colonial-style mansion with exhibits about the history of the Canary Islands and their link with the New World. We'll continue on to the Bandama Caldera, a volcanic crater that reaches 1,867 feet above sea level (569 m).
In the afternoon, join us for an optional excursion to Teror and the Garden of La Marquesa de Arucas. Teror is a place of pilgrimage for all the island's inhabitants as it houses the statue of the patron saint of the island in its basilica, the Virgen del Pino. Afterwards, we'll head to Arucas, one of the most beautiful cities in Gran Canaria. We'll see the outside of the imposing, black cathedral and visit the lovely Garden of La Marquesa de Arucas, home to 400 species of tropical and subtropical plants.
Our ship will cast off for Fuerteventura. In celebration of our last cruise through the Canary Islands, join our crew on the Sun Deck for a cocktail together. Tonight is our festive gala evening.
Day 6 : Rosario (Fuerteventura)
Location: Puerto del Rosario, Fuerteventura
Meals Included: Breakfast, Lunch, Dinner
Fuerteventura was the first of the Canary Islands to rise from the Atlantic waters millions of years ago. Since thousands of years passed between volcanic eruptions, nature freely carved the land into a lunar-like panorama.
Join us for an optional excursion called "The Secrets of Fuerteventura." We'll begin towards the northern part of the island at the Finca Torres, where we'll discover how local goat cheese is made. The internationally renowned goat cheeses produced in Fuerteventura have been awarded the highest "Golden Cheese Award" for five consecutive years. At the end of our tour, we'll enjoy a tasting of this famous delicacy. We'll then continue on to the small village of Tiscamanita to visit a cosmetics producer who uses aloe vera, one of the most prominent crops on the island. You'll learn everything you'll need to know about this surprising plant. Lastly, we'll experience Betancuria, the island's first colony and former capital. French explorer Jean de Béthencourt founded Betancuria at the beginning of the 15th century. He chose the area within the valley to be protected from pirate attacks. Despite his strategy, pirates razed the village in 1593.
We'll spend the afternoon cruising to Lanzarote. Lecture.
Day 7 : Arrecife (Lanzarote)
Location: Arrecifes
Meals Included: Breakfast, Lunch, Dinner
Lanzarote seems from another world. The island is covered with dark, volcanic rock caressed by striking turquoise waters and dotted with oases of greenery. The calm and silence on the island invite you to unplug from the connected world and recharge your batteries with sunlight.
This morning, join us for an optional excursion to Timanfaya National Park. Lanzarote is truly a unique place. Seventy-five percent of the island’s surface is covered with craters and lava flows dating back to massive volcanic eruptions 270 years ago. We’ll travel to the Fire Mountains in Timanfaya National Park to experience this singular beauty. We’ll also take part in geothermic demonstrations at the Islote de Hilario. The next stop will be the Salinas de Janubio, salt flats created in a natural lagoon. Since it rarely rains on the islands, farmers have developed ingenious methods for growing vegetables in lava fields using the tiny volcanic granules as mulch. The stone and rock vineyards in Geria contain thousands of semicircles patiently built by winegrowers over the years. Each semicircle protects one grapevine planted in the middle. The grapes grow exceptionally well within these ashen ditches, and the lava pebbles allow the dew to filter down to the roots. The results are a crisp, golden wine known as Malvasia. Of course, we’ll enjoy a tasting of wine and cheese at one of the oldest bodegas on the island. The arid, volcanic lands on the island help produce the unique tastes, colors, and nuances found in both the wines and the delicious goat cheeses.
This afternoon, join us for an optional excursion to learn about César Manrique, one of the most important artists in the Canary Islands. He was a painter, architect, builder, and sculptor. He was also an ecologist and activist for sustainable development in the local construction industry. Jameos del Agua is the art, culture, and tourism center where his talents can be experienced firsthand. Afterwards, we’ll head to the Mirador del Rio to take in the outstanding views of the moon-like landscape. You’ll be able to catch a glimpse of another volcanic island, La Graciosa, from the overlook as well. The combination of the sky, the water, and the steep cliff is an unbelievable experience. Lastly, we'll visit the César Manrique House Museum, an incarnation of his talents. The lower floor is built around five natural volcanic bubbles, and his former studio has been converted into an exhibition for his paintings.
For our last evening together, join us in the lounge for an evening of traditional entertainment to wind down your vacation to the unforgettable Canary Islands. Beautifully costumed dancers and musicians will present a variety of dances and music found among the islands.
Day 8 : Arrecife
Location: Arrecifes
Meals Included: Breakfast
Enjoy breakfast on board this morning before disembarking at 9:00 a.m.
Ship Details
MV La Belle des Océans
Ship Overview
It has navigated the world’s seas, drawing its long and majestic silhouette on the most distant horizons. A prestigious Premium ship, the MV La Belle des Océans provides the perfect setting from which to discover new itineraries and visit dream destinations.
The MV La Belle des Océans, an elegant and perfectly sized Premium ship measuring 103 meters long by 15 meters wide, has 7 decks. It can accommodate 130 passengers in 65 spacious cabins and suites, all with exterior views. On board, every step is an adventure. From the lounge / bar to the swimming pool and the fitness center, from the spa to the wellness lounge, between well-thought-out spaces and tailormade services, everything has been designed to offer high-end
comfort and make the cruise unforgettable. The restaurant, where all meals are served during the cruise, offers delicate contemporary and international cuisine in a
refined setting, where large windows allow guests to enjoy the panorama. A grill restaurant, as well as a bar / lounge, are also located near the pool.
Ship Details
Ship Name:
MV La Belle des Océans
Adults Only Areas:
adults only
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
5-Anchors Class
Ship Style:
premium
Ship Type:
ocean
Ship Kind:
Yacht
Ship Currency:
USD
Ship Language:
fr+en
Ship Capacity:
130
Ship Crew Count:
73
Number of Decks:
5
Number of Cabins:
65
Number of Large Cabins:
2
Number of Wheelchair-Friendy Cabins:
0
Ship Launch Year:
1990
Ship Refit Year:
2014
Ship Gross Tonnage:
5218
Ship Length (Meters):
103 M
Ship Width (Meters):
15 M
Ship Speed (Knots):
14 Kn
Deck Plans
Deck 3
Horizon CabinPRM cabinRestaurantMedical Centre
Deck 4
ReceptionZodiacsLounge BarHorizon Cabin
Deck 5
PromenadeBarBar "Discoverer Lounge"Grill RestaurantSwimming PoolHorizon CabinBoardwalk
Deck 6
Ocean SuiteRiviera SuitePanorama Suite
Deck 7
Fitness CentreSun DeckSun LoungersWellness AreaBar
Cabins
There are four types of accommodation on board.
Ocean Suite (Grade CAT6OF )
Located on deck 6 (1 suite):Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Grade CAT2H CAT3H CAT1H CAT1 CAT2 CAT3 2P6_FA10 2PX_FA10 CAT4D CAT5D )
Located on deck 3, 4 & 5 (1 accessible cabin):Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Deck 4) (Grade CAT2H )
Spacious and comfortable cabin equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Riviera Suite With 1 Spare Bed (Deck 6) (Grade CAT5RF )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, seating area with sofas including a sofa bed for one child (up to 10 years old), desk, flat screen TV, fridge, hairdryer and telephone. Complete with a private balcony with wooden parquet, patio furniture and floor-to-ceiling glass door. Capture passing ocean scenes through your large panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Deck 3) (Grade CAT1H )
Spacious and comfortable cabin equipped with two single beds or one double bed, storage spaces, seating area with armchairs, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Enjoy the passing scenery through two porthole windows.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Panorama Suite (Grade CAT4P CAT4P_CU )
Located on deck 6 (5 cabins: 4x 269 sq ft and 1x 204 sq ft): Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Suite - Accessible Cabin (Deck 3) (Grade CAT1H_HA )
Spacious and comfortable cabin equipped with two single beds or one double bed, adapted for passengers with reduced mobility with storage spaces, seating area with armchairs, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Enjoy the passing scenery through two porthole windows.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Panorama Suite (Deck 6) (Grade CAT4P )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your windows while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Panorama Suite Cu (Deck 6) (Grade CAT4P_CU )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your windows while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Suite (Grade CAT2H CAT3H CAT1H CAT1 CAT2 CAT3 2P6_FA10 2PX_FA10 CAT4D CAT5D )
Located on deck 3, 4 & 5 (1 accessible cabin): Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Riviera Suite (Deck 6) (Grade CAT5R )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, seating area with sofas, desk, flat screen TV, fridge, hairdryer and telephone. Complete with a private balcony with wooden parquet, patio furniture and floor-to-ceiling glass door. Capture passing ocean scenes through your large panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Deck 5) (Grade CAT3H )
Spacious and comfortable cabin equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Ocean Suite With 1 Spare Bed (Deck 6) (Grade CAT6OF )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, living room with sitting area including a sofa bed for one child (up to 10 years old), desk, flat screen TV, fridge, espresso machine, hairdryer and telephone. Complete with a private balcony with wooden parquet, patio furniture and floor-to-ceiling glass door. Capture passing ocean scenes through your large panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Riviera Suite (Grade CAT5RF CAT5R )
Located on deck 6 (8 suites): Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Dining
Dining aboard a CroisiEurope cruise is always a pleasure. Food is taken seriously and it shows. You'll soon become firm friends with your waiter and you'll quickly come to admire the choices made by world-renowned sommelier, Serge Dubs.
Grill Restaurant
Located around the swimming pool, this restaurant offers an alternative to the other onboard catering areas. An adjoining terrace on deck 6 welcomes you to admire the magnificent landscapes.
Restaurant
The restaurant serves contemporary, international cuisine in a warm and elegant atmosphere. Whilst breakfast and lunch are served buffet style, dinner will be on plate service basis.
Entertainment
CroisiEurope ensures that there are a number of activities and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.
Day Lounge Bar
The Day Lounge is where all buffet- breakfasts and lunches are served aboard your premium-rated ship. This comfortable seating area with plenty of natural light is an ideal place to relax and reflect on the day’s activities and future excursions to come.
Discoverer Lounge Bar
The Discoverer Lounge offers unlimited tea and coffee aboard your ship. This comfortable seating area with plenty of natural light is an ideal place to relax and reflect on the day’s activities and future excursions to come.
Explorer Lounge & Bar
Enjoy panoramic views of the landscapes in the Explorer Lounge where all conferences and any planned presentation on the program take place. During cocktail hours and after dinner, musicians will perform for your entertainment.
Oceans Bar & Lounge
This comfortable seating area with plenty of natural light is an ideal place to relax and reflect on the day’s activities and future excursions to come.
Reception Desk
Perfect place to meet up with friends before excursions or to ask any information you may need to the staff.
Sun Deck
Take advantage of the sun deck to relax and enjoy the views of the landscapes.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.
Kids and Teens
Please note: that there are no children's facilities onboard.
Health & Fitness
On board you'll find a pool, spa, gym and salon.
Beauty Salon
Maintain your fresh look throughout your cruise thanks to the services proposed in the Beauty salon: manicure, pedicure and massages. Appointments for these services may be made onboard the ship.
Fitness Centre
The Belle des Océans is equipped with a fitness room that is open daily.
Spa & Salon
Maintain your fresh look throughout your luxury cruise thanks to the services proposed in the Beauty salon: manicure, pedicure and massages. Appointments for these services may be made onboard the ship.
Swimming Pool
On warm climate cruises, outdoor life on board revolves around the Pool Deck located aft of the ship. People socialize and lounge at the Pool Bar and around the very refreshing swimming pool, perfect for cooling off in warm weather. Its relaxing atmosphere will also be ideal in cooler weather.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restrictions
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorizations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
Due to space constraints, our ships do not have "baby" equipment on board.If you are travelling with an infant or baby, please be sure to bring the necessary supplies and equipment, such as a travel cot, a pushchair, a child carrier, nappies, etc.For children over 1 year old, remember to book age-appropriate menus at the time of booking. For your comfort, we can warm baby bottles and food for your children.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Personal Expenses
You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar.How to pay on board?CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases.CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
Safety on board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety insctructions will be provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Diets & Allergies
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and endeavors to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilizing floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.
Wi-Fi
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
What's Included
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Accommodation
Double-occupancy cabin with shower in bathroom
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Meals
All meals from dinner the first evening to breakfast on the final day. Refined French cuisine - Gala dinner and evening - Welcome cocktail
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All Port Fees
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Onboard drinks included (except for drinks from our special lists)
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Travel assistance and repatriation insurance
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Free Wi-Fi onboard
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Headsets for Excursions
What's Not Included
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International Travel
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Cancellation and baggage insurance
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Drinks from our special lists, or drinks ordered during excursions or transfers
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Optional excursions (must be reserved and paid for on board or at travel agency)
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Personal expenses
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Transfers/travel to and from departure/arrival points
Check out our Q&As
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Are children permitted to take part in the tour?
Yes and as a truly family friendly river cruise company, we offer special deals during summer time for children. Depending on the itinerary, the cruise is either free for kids or we offer a special discount. Family cruising has never been so easy!
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Is free Wi-Fi available in the accommodation used?
Complimentary Wi-Fi onboard
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What Excursion Packages do you offer?
It is possible to choose between two excursion formulas according to the tastes and desires: the "classic package" or the "discovery" package". In the discovery package all the excursions are brand new and give a different and more energized point of view on the proposed destinations. If the classics are rather "piano", the dynamics are "allegro" with unusual visits. These excursions although sportier still remain accessible to the greatest number of passengers. However, all discoveries are customizable. Each passenger is free to choose one or the other formula when booking before or during the cruise and can mix "classic" and "discovery" for the excursions ‘à la carte’ only.
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Are airport transfers included in this tour?
No.
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Are flights included in this tour?
No.
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What is the tipping policy?
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.
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