Magical Christmas extravaganzas in Switzerland and Alsace along the Rhine (port-to-port cruise)
Magical Christmas extravaganzas in Switzerland and Alsace along the Rhine (port-to-port cruise)
Magical Christmas extravaganzas in Switzerland and Alsace along the Rhine (port-to-port cruise)
4 Days Starting in Basel and ending in Strasbourg
Visiting: Basel, Breisach, Strasbourg
Tour operator:
Ship Name:
MS SymphonieShip Capacity:
106
Tour operated in:
English , FrenchTrip Styles:
Tour Overview
You'll begin your vacation by learning about the longtime holiday traditions found around Basel, Switzerland. We'll visit the Lckerli Huushome of traditional spice cookiesand the largest Christmas market in the country. You'll then discover Alsace dressed up to the nines for the holidays! You'll visit the medieval village of Riquewihr, the magic of Little Venice in Colmar, and Strasbourg's Christmas market and its giant tree. Enticing smells and delicious flavors mix perfectly with the friendly atmosphere found under the festive lights.
Itinerary
Day 1 : Basel
Location: Basel
You'll board our ship. We'll introduce our crew at a welcome cocktail.
Basel is a city in northwestern Switzerland on the Swiss, French and German borders. It is located on the bend of the River Rhine and benefits from a Mediterranean climate. It is the third most populated city in Switzerland and has been the commercial hub for Swiss arts and culture since the Renaissance. In 1967 the people of Basel voted to acquire two paintings by Picasso, who was so moved by the Basel people that he donated 3 paintings and a study to the city's Kunstmuseum (Museum of Fine Arts). Visit the Augusta Raurica, one of the largest Roman archaeology parks in Switzerland, and enjoy a river crossings over the River Rhine by non-motorised ferries. During the summer months, time is spent outdoors, either swimming in the River Rhine, dining al fresco, enjoying open air concerts, cinema, street parties and festivals. Basel is home to over 20 restaurants that have won GaultMillau or Michelin awards, and boasts Switzerland's largest collection of theatre shows, including modern contemporary dance, touring and puppetry theatre.
Overnight
Day 2 : Basel/Breisach
Location: Breisach
Let your sweet tooth go wild with a visit to the Lackerli Huus. We'll spend the afternoon cruising to Breisach. Learn how to make traditional Alsatian Christmas cookies on board. An evening of Christmas tales.
Basel is a city in northwestern Switzerland on the Swiss, French and German borders. It is located on the bend of the River Rhine and benefits from a Mediterranean climate. It is the third most populated city in Switzerland and has been the commercial hub for Swiss arts and culture since the Renaissance. In 1967 the people of Basel voted to acquire two paintings by Picasso, who was so moved by the Basel people that he donated 3 paintings and a study to the city's Kunstmuseum (Museum of Fine Arts). Visit the Augusta Raurica, one of the largest Roman archaeology parks in Switzerland, and enjoy a river crossings over the River Rhine by non-motorised ferries. During the summer months, time is spent outdoors, either swimming in the River Rhine, dining al fresco, enjoying open air concerts, cinema, street parties and festivals. Basel is home to over 20 restaurants that have won GaultMillau or Michelin awards, and boasts Switzerland's largest collection of theatre shows, including modern contemporary dance, touring and puppetry theatre.
Breisach is a town located in Southwest Germany on the French border. The town is situated in the Rhine Valley on the banks of the river Rhine and dates back over four thousand years. Breisach and its history can be experienced through the City History Museum, which houses a permanent exhibition taking you from Stone Age through the Celtic, to the Romans and Middle Ages, right up to modern day. St Stephen's Cathedral is home to the city’s famous art treasures, the wheel wells, which are housed in the neighbouring Radbrunnenturm with the forty one metre deep water well. The cathedral is also home to many other treasures including the High Altar of Master HL and wall paintings by Martin Schongauer as well as High Gothic and Roman architecture. A visit to the Blue House, the former Jewish Community Centre, is highly recommended. Now owned by the Friends of Former Jewish Community House Breisach it exhibits memorials to Breisach’s Jewish heritage.
Overnight
Day 3 : Breisach
Location: Breisach
A full-day escapade to local Christmas markets (lunch included).
Breisach is a town located in Southwest Germany on the French border. The town is situated in the Rhine Valley on the banks of the river Rhine and dates back over four thousand years. Breisach and its history can be experienced through the City History Museum, which houses a permanent exhibition taking you from Stone Age through the Celtic, to the Romans and Middle Ages, right up to modern day. St Stephen's Cathedral is home to the city’s famous art treasures, the wheel wells, which are housed in the neighbouring Radbrunnenturm with the forty one metre deep water well. The cathedral is also home to many other treasures including the High Altar of Master HL and wall paintings by Martin Schongauer as well as High Gothic and Roman architecture. A visit to the Blue House, the former Jewish Community Centre, is highly recommended. Now owned by the Friends of Former Jewish Community House Breisach it exhibits memorials to Breisach’s Jewish heritage.
Day 4 : Strasbourg
Location: Strasbourg
Disembarkation.You'll be transferred to the city center.Visit the Christmas market at your own pace.At 1:30 p.m., return transfer to the Croisieurope River Station.
Ship Details
MS Symphonie
Ship Overview
The symphony, the most important musical composition, is in perfect harmony with this superb Premium ship to which it gave its name. The MS Symphonie offers cruise itineraries on the Rhine and the Danube, romantic rivers par excellence.
Completely renovated in 2017, the MS Symphonie is a Premium intimate-sized ship, measuring 110 m long and 11,40 m wide. It can accommodate 106 passengers,
in 55 cabins spread over two decks. All cabins offer a variety of amenities and provide guests with all the comforts they need during their stay. The blue (referring to the beautiful blue Danube by Johann Strauss Jr.) and yellow tones of the decoration provide a cheerful, lively and light atmosphere. Located on the upper deck, the restaurant offers a superb French cuisine in a refined setting, where large bay windows allow guests to take full advantage of the panorama. Also situated on the upper deck is the lounge / bar with a dance floor. On the sun deck, an ideal place to relax and admire the landscapes, guests can enjoy comfortable sun loungers, as well as a large shaded area.
Ship Details
Ship Name:
MS Symphonie
Adults Only Areas:
no kids
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
4 Anchors
Ship Style:
premium
Ship Type:
river
Ship Kind:
Riverboat
Ship Currency:
EUR
Ship Language:
fr+en
Ship Capacity:
106
Ship Crew Count:
25
Number of Decks:
3
Number of Cabins:
55
Number of Large Cabins:
4
Number of Wheelchair-Friendy Cabins:
1
Ship Launch Year:
1997
Ship Refit Year:
2017
Ship Gross Tonnage:
15000
Ship Length (Meters):
110 M
Ship Width (Meters):
10.4 M
Ship Speed (Knots):
9 Kn
Deck Plans
Main Deck
LibraryGift ShopCat. A Double CabinCat. B Double CabinCat. C Double CabinCat. B SuiteCat. C Single Cabin
Sun Deck
Sun Loungers
Upper Deck
RestaurantLounge/BarReceptionCat. A Double CabinCat. B Double CabinCat. A Single CabinCat. B Single CabinCat. B SuiteCat. B PRM Cabin
Cabins
Enjoy the comforts of home onboard with CroisiEurope. Cosy, tastefully decorated cabins greet passengers like a home from home. After dinner, retire to your private cabin in comfort for the night: all cabins are tastefully decorated and are equipped with all amenities required for your comfort.
Upper Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PS )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck with French balcony with sliding panoramic window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high sliding window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship
Upper Deck 1 Bed Single Cat A (Grade A_SGL_PS )
Cabin equipped with one single bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck with French balcony with sliding panoramic window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 1 Bed Single Cat C (Grade C_SGL_PP )
Cabin equipped with one single bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high sliding window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship
Upper Deck 1 Bed Single Cat B (Grade B_SGL_PS )
Cabin equipped with one single bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck with French balcony with sliding panoramic window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high sliding window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship
Upper Deck 3 Beds Suite Cat B (Grade B_SU3_PS )
Spacious and comfortable suite with three beds, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck with French balcony with sliding panoramic window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Suite (Grade B_SUI_PP B_SU3_PS SU3_PS SUI_PP )
The single, double or triple cabins offer guests the perfect view from their large picture window, and are very spacious and tastefully decorated with the option of double or single beds. An ensuite is provided with shower, W.C. and a hairdryer. For extra comfort central heating is available during the Winter season and air-conditioning for the Summer season.For your entertainment a satellite tv and radio are provided for you to use at your leisure.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Double Cabin (Grade A_GLS_PS B_GLS_PS A_GLS_PP B_PMR_PS C_GLS_PP B_GLS_PP GLS_PP GLS_PS )
The single, double or triple cabins offer guests the perfect view from their large picture window, and are very spacious and tastefully decorated with the option of double or single beds. An ensuite is provided with shower, W.C. and a hairdryer. For extra comfort central heating is available during the Winter season and air-conditioning for the Summer season.For your entertainment a satellite tv and radio are provided for you to use at your leisure.There is one accessible cabin on board.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high sliding window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship
Upper Deck Double Bed - Accessible Cabin Cat B (Grade B_PMR_PS )
Spacious and comfortable cabin adapted for passengers with reduced mobility and equipped with one double bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck with French balcony with sliding panoramic window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PS )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the upper deck with French balcony with sliding panoramic window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Single Cabin (Grade B_SGL_PS A_SGL_PS C_SGL_PP 1L_PPSGL 1L_PSGL )
The single cabins offer guests the perfect view from their large picture window, and are very spacious and tastefully decorated with the option of double or single beds. An ensuite is provided with shower, W.C. and a hairdryer. For extra comfort central heating is available during the Winter season and air-conditioning for the Summer season.For your entertainment a satellite tv and radio are provided for you to use at your leisure.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck Suite Double Bed Cat B (Grade B_SUI_PP )
Spacious and comfortable cabin equipped with one double bed, private bathroom with shower and bath products, satellite TV, safe, hairdryer and radio. Located on the main deck with high sliding window, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship
Dining
The only "floating" hotel structures of its type in France, CroisiEurope reigns supreme over the kitchens on its boats. In charge of the company's Chefs, Alain Bohn manages and designs his cuisine and specific menus in the pure tradition of French cooking with his passionate kitchen teams. From time to time, CroisiEurope joins forces with a number of renowned Chefs such as Paul Bocuse, Marc Haeberlin or Emile Jung to organise gastronomic cruises full of taste and flavour.
Dining aboard a CroisiEurope cruise is always a pleasure. Food is taken seriously and it shows. You'll soon become firm friends with your waiter and you'll quickly come to admire the choices made by world-renowned sommelier, Serge Dubs.
Restaurant
Located on the upper deck, the restaurant is where all meals are served during your cruise. It seats all guests at tables which vary in size with a panoramic view. The atmosphere is casual but elegant. (complimentary)
Entertainment
CroisiEurope ensures that there are a number of activities and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.
Gift Shop
A gift shop sells a wide choice of generic products and a selection of souvenirs specific to the route taken as well as postcards that we will take care to send.
Lounge & Bar with Dancefloor
The lounge tastefully decorated, is located at the front of the ship and offers panoramic views. Cocktails and games, dancing, and other forms of entertainment all happen here.
Reception Desk
Perfect place to meet with friends before excursions or to ask any information you may need to the staff. The Gift Shop is also located here, you'll find a wide assortment of souvenirs, CroisiEurope products and post cards.
Sun Deck
Take advantage of the sun deck to relax! It is equipped with chairs and deckchairs, allowing you to cool off while enjoying a panoramic view of the magnificent landscapes.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.Below, and by destination, take a look at the sumptuous tours you could do during your cruise in the most beautiful countries in the world, be that in Europe or beyond.
Kids and Teens
Please note: There are no children's facilities onboard.
Health & Fitness
Start your day joining us for a morning fitness class on the sun deck.
Fitness
Start your day by joining us for a morning fitness class on the sun deck.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
How much should I leave? A tip between €5 and €10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restriction
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorisations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
Due to space constraints, our ships do not have "baby" equipment on board.If you are travelling with an infant or baby, please be sure to bring the necessary supplies and equipment, such as a travel cot, a pushchair, a child carrier, nappies, etc.For children over 1 year old, remember to book age-appropriate menus at the time of booking. For your comfort, we can warm baby bottles and food for your children.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Personal Expenses
You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar.How to pay on board?CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases.CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
Safety on Board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety instructions will be provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Dietary Requirements
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and endeavours to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilising floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.With the help of http://www.specialneedsatsea.com/ we may be able to arrange further assistance on request.Please contact your travel agent for any additional information.
Wi-Fi & Internet Access
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
Check out our Q&As
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Friday - Monday
Dec 05, 2025 - Dec 08, 2025Thursday - Sunday
Dec 11, 2025 - Dec 14, 2025Thursday - Sunday
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.
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Rated 5* on Trust Pilot & ABTA Protected.